Heidi, a healthcare AI company, is seeking a Support Engineer to diagnose, resolve, and prevent complex issues in its AI-powered product. You’ll impact reliability, trust, and scaling in high-stakes clinical environments by owning issues end-to-end and partnering with engineering and product.
You’ll work with a global team to understand customer needs, communicate effectively, and ensure timely, accurate responses while building expertise in Heidi’s platform and clinical use cases.
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AI-Powered Healthcare Support Engineer employer: Heidi
Heidi is an exceptional employer that fosters a collaborative and innovative work culture, where you can make a real impact on healthcare technology. With a focus on employee growth, you'll have opportunities to develop your skills while working closely with clinicians to create meaningful AI solutions. Located in a vibrant tech hub, we offer a dynamic environment that encourages rapid iteration and feedback, ensuring your contributions are valued and recognised.