Heidi in the United Kingdom is seeking a Support Engineer to diagnose and resolve complex issues in our AI-powered healthcare product, with a focus on reliability and safe scaling in high-stakes clinical environments.
You will own issues end-to-end, collaborate with engineering and product teams, and help clinicians by delivering clear, effective support and rapid resolution.
Join a fast-growing frontline team building the future of care with equity, learning budget, and regional flexibility.
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AI Healthcare Support Engineer β Scale Impact employer: Heidi
Heidi is an exceptional employer that fosters a collaborative and innovative work culture, where you can make a real impact on healthcare technology. With a focus on employee growth, you'll have opportunities to develop your skills while working closely with clinicians to create meaningful AI solutions. Located in a vibrant tech hub, we offer a dynamic environment that encourages rapid iteration and feedback, ensuring your contributions are valued and recognised.