At a Glance
- Tasks: Manage wholesale order administration and support sales analysis to ensure product availability.
- Company: Heidi Klein is a UK heritage brand known for premium swim and resortwear since 2002.
- Benefits: Enjoy hybrid working with 3 days in the office and a competitive salary package.
- Other info: The role is based in a collaborative and creative environment.
- Why this job: Join a growing fashion business and gain exposure to merchandising and operational functions.
- Qualifications: Essential experience in merchandising or operations, with advanced skills in Excel and Google Sheets.
The predicted salary is between 30000 - 40000 £ per year.
Heidi Klein, established in 2002, is a UK heritage brand specializing in premium swim and resortwear designed to empower women to feel confident and beautiful. Known for its timeless and sustainable designs, the brand has grown from a single boutique in Notting Hill to a globally recognized name. At Heidi Klein, we aim to deliver exceptional products with an elevated brand experience, fostering a lifelong connection with our customers. Our focus is on creating meaningful relationships that celebrate the stories of the women who wear our pieces.
We are seeking a highly organised and detail-oriented Merchandising & Operations Assistant to provide administrative support to our merchandising and operational functions. This role is ideal for someone with a strong interest in fashion, strong analytical skills, and a proactive approach to managing multiple priorities in a fast-paced environment. Working closely with the merchandising and operations teams, you will play a key role in ensuring product availability, maintaining accurate inventory records, supporting sales analysis, and helping deliver a seamless operational process from product intake through to customer delivery.
Key Responsibilities
- Create SKU’s and input any new supplier information onto the system.
- Support weekly and monthly sales reporting, analysing product performance and identifying trends.
- Manage wholesale order administration from order entry through to fulfilment.
- Coordinate stock allocations, deliveries, and inventory movements across channels.
- Liaise with suppliers, warehouses, and logistics partners to ensure timely and accurate order execution.
- Assist with purchase order tracking and delivery management.
- Support inventory reconciliations, stock counts, and issue resolution.
- Provide general administrative support as required.
Skills & Experience
Essential
- Previous experience in a merchandising, allocation, operations, or administrative role.
- Strong numerical and analytical skills with excellent attention to detail.
- Advanced proficiency in Microsoft Excel and Google Sheets.
- Excellent organisational and time-management abilities.
- Strong communication skills and the ability to collaborate across departments.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
Desirable
- Bachelor’s Degree in business or fashion.
- Hands-on experience using Shopify, Zedonk, and/or Warehouse Management Systems (WMS).
- Understanding of retail KPIs, stock management, and sales reporting.
- Experience working with e-commerce platforms and fulfilment operations.
Personal Attributes
- Organised, proactive, and detail-oriented.
- Commercially aware with a problem-solving mindset.
- Adaptable and comfortable in a fast-paced environment.
What We Offer
- Hybrid working – 3 days in the office.
- Opportunity to develop a career within a growing fashion business.
- Exposure to merchandising, planning, and operational functions.
- A collaborative and creative working environment.
- Competitive salary and employee benefits package.
We welcome applications from individuals who are eager to build a career at the intersection of fashion merchandising and business operations, contributing to both commercial success and operational excellence.
Merchandising & Operations Assistant employer: Heidi Klein
Heidi Klein is an exceptional employer that champions a collaborative and creative work culture, offering employees the chance to thrive in a dynamic fashion environment. With a focus on professional growth, the company provides opportunities for career development within the merchandising and operations sectors, all while enjoying the benefits of hybrid working arrangements. Located in the heart of the UK fashion scene, Heidi Klein not only values its employees but also empowers them to contribute to a brand that celebrates confidence and beauty.
