Talent Acquisition Specialist

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

The Role

We’re hiring a Talent Acquisition Specialist to join our global talent team to supercharge our growth across the UK and EMEA by bringing in insanely talented humans who are true masters of their craft. Reporting into our Head of People, you will be responsible for leading and optimising Talent Acquisition activities, centralising hiring processes, and supporting hiring managers throughout their interviews. We’re in hyper-growth mode, scaling from 300 people to 700+ so we need a hiring ninja who can help us scale our UK & EMEA teams rapidly and intentionally - all while consistently raising the bar for top talent.

What you’ll do:

• Own the Talent Acquisition efforts in managing the talent funnel from role scoping, drafting JDs, advertising, screening and nurturing candidates through the process with a delightful experience.
• Collaborate with hiring managers to lead the initial stages (1-2) of the hiring process by filtering applications and conducting screening calls working across a minimum of 20+ roles.
• Optimise interview process to identify top caliber talent by building situational, behavioral, culture and values question banks.
• Support hiring managers in designing role related tasks, challenges and take-homes in process.
• Activate headhunt mode when required for niche technical roles, earmarking and nurturing top talent profiles building pipelines across product and engineering.
• Support with benchmarking elite talent profiles helping hiring managers understand great from good.
• Support Head of People in implementing talent tools, processes and systems.
• Network, build, and nurture relationships with tech startup craftspeople; product managers, engineers, clinicians, sales, ops, CX to build a high caliber talent pipeline.
• Elevate our employer brand in creative ways representing Heidi across various platforms eg. conferences, networking events, community meetups, blogs, socials, videos etc.

What we will look for:

• Proven track record of 4+ years in agency and/or internal talent acquisition working within tech or startups.
• Experience managing the hiring process end to end from activating talent funnel, role scoping, CV screening, interviews to offer, acceptance and onboarding.
• Super-connector, loves working with people, building rapport and nurturing relationships.
• Knowledge around hiring technical roles is important (product and engineering) the rest can be learned.
• Must be comfortable with headhunting tactics and cold outreach when needed to build candidate pipeline against talent gaps.
• Pace and urgency to your work is essential, if you are execution focused and get things done no matter how much chaos and ambiguity surrounds you - great.
• An eye for identifying high caliber talent and passionate about building a high performance culture.
• Self-starter, highly motivated, competitive, driven by hitting numbers and developing deep relationships with empathy and a commercial acumen.
• Ability to work autonomously with high levels of accountability to meet TA requirements and hiring goals.
• Someone who is compassionate, has a great sense of humor, a zest for life, is keen to accelerate their career in people and have fun!

What do we believe in?

• Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it.
• We believe in progress built through precision, pace, and ownership.
• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.
• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.
• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.
• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you will flourish with us:

• Unmatched impact. The rare chance to help shape and redefine what healthcare looks like.
• Real product momentum. We’re not trying to generate interest, we’re channeling it.
• Equity from day one. When Heidi wins, you win. You’ll share directly in the success you help create.
• Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team.
• Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge.
• Flexibility that works. A hybrid environment, with 3 days in the office.

Heidi’s commitment to Diversity, Equity and Inclusion

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We’re proud to be an equal opportunity employer and are proud to welcome all applicants as we’re committed to promoting a culture of opportunity for all.