At a Glance
- Tasks: Lead clinical safety governance and research in a fast-paced healthtech startup.
- Company: Heidi is revolutionising healthcare with AI, aiming to enhance patient care globally.
- Benefits: Enjoy flexible hybrid work, wellness days, and a generous personal development budget.
- Other info: Opportunity for equity in the company and fast-track your startup career.
- Why this job: Make a global impact while working with a diverse, world-class team of innovators.
- Qualifications: Medical degree or high-level clinical qualification; experience in clinical studies and safety governance required.
The predicted salary is between 60000 - 84000 £ per year.
Who are Heidi?
Heidi is on a mission to halve the time it takes to deliver world-class care.
We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.
Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.
We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.
With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there. Ready for the challenge?
The Role
We’re looking for a qualified doctor or clinician to join our Medical Knowledge (MK) team as a Clinical Safety & Research Lead. You’ll be our in-house expert on clinical safety governance and research, with a solid interest in software, AI, and healthcare products and a clear understanding of how AI tools impact healthcare systems.
You’ll bring a product mindset and thrive in the fast-paced chaos of a hyper-growth startup. In return, you’ll gain unique, non-clinical experience at a venture-backed healthtech, where you’ll infuse your medical expertise into our AI offerings.
What you’ll do:
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Clinical safety documentation: update and maintain DCB0129/0160 documentation, regularly meet with Clinical Safety Officers from deploying ICBs.
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Evidence and pilots: lead real-world pilots and evidence-framework studies (e.g. NICE ESF) in collaboration with academic and world-class research organisations, validating safety, usability and clinical impact
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Governance support: partner with our governance team to sustain ISO certifications, ISO risk-management docs, manage medical-device registration technical files and QMS processes and oversee CAPA and change-control workflows
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Research leadership: design, run and publish quantitative and qualitative clinical studies on our AI scribe and productivity tool
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Quality assurance: work with Engineering, Product and Design to QA new features, ensuring every release meets clinical safety and regulatory standards
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Strategic advice: brief senior leadership on clinical safety governance, regulatory strategy and research outcomes
What we will look for:
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Medical degree (MD, MBBS or equivalent) or other high-level clinical qualification (e.g. Psychology, RN, etc). Preference for clinicians registered in the UK.
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Research and validation: proven track record designing, running and publishing clinical studies on health software; hands-on with evidence frameworks (e.g. NICE ESF) and real-world pilots
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Clinical safety and regulation: NHS Digital Clinical Safety Practitioner course complete and CSO experience; deep knowledge of DCB0129/0160 and navigating the medical device space (ISO standards, MHRA etc)
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Quality systems: built or audited QMS with controlled document, change and CAPA processes and maintained full technical files through development and post-market phases
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AI & health-tech expertise: solid grasp of AI/ML models in healthcare (clinical documentation), their limits and evaluation metrics; hands-on with EHRs, clinical decision-support and standards like FHIR, SNOMED and GDPR
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Academic partnerships: initiated and managed collaborations or sponsored studies with leading research institutions as well as co-authored grants or papers and translated findings into product improvements
What do we believe in?
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We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.
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You\'ll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:
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We will stop at nothing to improve patient care across the world.
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We design user experiences for joy and ship them fast.
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We make decisions in a flat hierarchy that prioritizes the truth over rank.
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We provide the resources for people to succeed and give them the freedom to do it.
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Why you will flourish with us ?
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Flexible hybrid working environment, with 3 days in the office.
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Additional paid day off for your birthday and wellness days
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Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.
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A generous personal development budget of $500 per annum
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Learn from some of the best engineers and creatives, joining a diverse team
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Become an owner, with shares (equity) in the company, if Heidi wins, we all win
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Rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
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If you have an impact quickly, the opportunity to fast track your startup career!
Help us reimagine primary care and change the face of healthcare in Australia and then around the world.
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Clinical Safety & Research Lead in London employer: Heidi Health Ltd
Heidi Health Ltd is an exceptional employer, offering a dynamic work environment in Greater London where innovation meets healthcare. With a strong focus on employee growth, you will have the opportunity to develop your skills while contributing to meaningful healthcare transformation. Enjoy a supportive culture that values work-life balance and encourages early-career professionals to thrive in the exciting field of healthtech.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Safety & Research Lead in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Heidi Health Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Heidi Health Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Heidi Health Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Safety & Research Lead in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Heidi Health Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Heidi Health Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Heidi Health Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Heidi Health Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Heidi Health Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Heidi Health Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
