Heidi is hiring a commercially driven Mid-Market Customer Success Manager to own a portfolio of ~50 accounts and a ~£2.5M ARR book across UK healthcare organisations. You will manage a full quota, forecast pipelines, and partner with Account Executives to drive renewals and expansions.
This is a true revenue ownership role in a high-volume, multi-product SaaS environment. You’ll use usage data to spot expansion opportunities, build account plans, and lead renewal conversations from start to
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Mid-Market Customer Success Leader, Healthcare SaaS employer: Heidi Health Corp.
Heidi is an exceptional employer dedicated to transforming healthcare through innovative AI solutions, offering a dynamic work culture that prioritises real-world impact and employee well-being. With a strong focus on professional growth, employees benefit from generous learning budgets, flexible working arrangements, and comprehensive health support, all while contributing to meaningful advancements in patient care. Join us to be part of a passionate team that values collaboration, creativity, and the drive to make a difference in the healthcare landscape.
