Territory Sales Manager in Syston

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

How we manage and grow our Cement customer portfolio has never been more important. In a market where differentiation matters, we’re looking for a commercially driven Territory Sales Manager – Cement who can help us stand out, spot opportunities and turn strong customer relationships into sustainable growth. Exceeding our 2027 plan is a key priority. Working closely with the RCM, you’ll identify, develop and nurture a portfolio of accounts that supports delivery of the Central region Cement plan. There’s opportunity everywhere: increasing share of wallet, building on existing relationships, reconnecting with lapsed customers and inspiring new customers to join us on our journey towards a lower-carbon future.

This is a predominantly field-based role, with a typical minimum of 80% spent in the field. You’ll combine face-to-face customer engagement with phone, video and digital contact to build meaningful commercial relationships and uncover profitable opportunities.

What you’ll be doing

• Take ownership of your customer portfolio, becoming a trusted point of contact while looking proactively for opportunities to grow our business.
• Act as the key point of contact for assigned customers.
• Develop and manage effective call cycles for customers and prospects, supported by Customer Management Plans (CMPs).
• Use face-to-face meetings, phone, video calls and other digital channels to maintain strong customer relationships.
• Identify opportunities to grow business with existing and new customers in line with product line and regional strategy.
• Increase share of wallet through profitable upselling and cross-selling.
• Develop long-term commercial relationships and customer strategies that support the Market Strategy Plan (MSP).
• Use market data, including ABI, to identify profitable sales opportunities.
• Support the preparation of customer quotations and tender submissions.
• Contribute to annual sales budgets and forecasts for your territory.
• Forecast and track customer account performance.
• Work collaboratively across sales, operations and logistics to help customers receive the products and services they need.
• Identify customer and market insights and communicate them across Heidelberg Materials.
• Manage projects within customer relationships, balancing customer goals with company objectives.
• Collaborate with other sales teams and colleagues to reach prospective customers and provide a consistent service across shared accounts.
• Manage multiple prospects, new customers and existing accounts concurrently.
• Keep accurate records of customer interactions and transactions using Brick Wall, CMP and 5 Minute Planner.
• Ensure customer information is accurate within Heidelberg Materials systems, including CRM and SAP, and that sales processes are followed.
• Resolve customer queries within the defined timeframe and Heidelberg Materials metrics.
• Review Net Promoter Scores (NPS), identifying strengths and areas for improvement, and work with colleagues to improve customer experiences.

What we’re looking for

You’ll be someone who wants to continue building their sales career and is excited by the opportunity to make a visible commercial impact. You’ll be proactive, adaptable and comfortable operating in a changing, competitive environment. Rather than waiting for every tool or process to be perfect, you’ll enjoy finding practical ways forward, bringing ideas to the table and helping shape how we deliver our commercial vision. Most importantly, you’ll be genuinely curious about your customers. You’ll want to understand how their businesses work, what matters to them and how a partnership with Heidelberg Materials can help them achieve more. If you enjoy creating opportunities, building lasting customer relationships and finding smarter ways to win in a competitive marketplace, we’d love to hear from you.

Why Join us?

At Heidelberg Materials, we don’t just offer jobs—we build careers. As a global leader in construction materials, we’re committed to innovation, sustainability, and, above all, our people.

Rewards & Benefits

We’re proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold) | Disability Confident | 5% Club (Platinum) | Mates in Mind | Clear Assured | STEM Ambassador | MPQC Member

• Competitive Package: Salary, bonus incentives, generous pension, and life assurance
• Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans
• Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
• Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
• Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities