At a Glance
- Tasks: Manage customer orders and logistics to ensure timely deliveries.
- Company: Heidelberg Materials, a leader in sustainable construction materials.
- Benefits: Supportive team environment with opportunities for career growth.
- Other info: Dynamic role in a fast-paced logistics environment.
- Why this job: Make a real impact on customer satisfaction and operational success.
- Qualifications: Experience in logistics or customer service, strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.
Heidelberg Materials is looking for a highly organised and customer-focused Shipper / Allocator to join our team in Syston. This is a fast-paced, operational role where you will play a vital part in ensuring customer orders are delivered safely, efficiently, and on time while maximising fleet utilisation and supporting our operational performance. Working closely with customers, plant teams, commercial colleagues, and haulage partners, you'll be at the centre of daily logistics planning and delivery execution. If you thrive on problem-solving, building relationships, and making quick decisions in a dynamic environment, we'd love to hear from you.
What You'll Be Doing
As a Shipper, you will take ownership of a cluster of plants, managing customer orders and transport resources to deliver outstanding service while achieving key business objectives around Volume, On-Time Delivery (OTD), and Vehicle Utilisation. Key responsibilities include:
- Managing customer orders and daily workload planning across a designated plant cluster
- Coordinating company fleet, franchise operators, and external hauliers to meet customer demand
- Proactively managing the order book to maximise efficiency and service performance
- Working closely with commercial and operational teams to resolve issues and support customer requirements
- Communicating effectively with customers regarding delivery schedules, delays, and alternative solutions
- Managing vehicle movements and transport resources in response to operational challenges
- Monitoring haulage performance, compliance, fleet utilisation, and empty mileage
- Supporting business continuity during plant shutdowns, breakdowns, and operational disruptions
- Developing strong relationships with key customers and anticipating future demand
- Maintaining accurate records and completing all associated administration within agreed deadlines
- Identifying opportunities to improve service, reduce costs, and enhance operational performance
What We're Looking For
We're seeking someone who can balance excellent customer service with strong logistical planning skills. You'll ideally have:
- Experience within transport, logistics, distribution, planning, or customer service environments
- Strong organisational and prioritisation skills
- The ability to make effective decisions in a fast-moving operational setting
- Excellent communication and relationship-building skills
- A proactive and solutions-focused approach
- Strong attention to detail and administrative accuracy
- Confidence working with multiple systems and managing competing priorities
- A collaborative mindset and willingness to support colleagues across the wider team
Why Join Heidelberg Materials?
At Heidelberg Materials, you'll be joining a business that plays a critical role in building the UK's infrastructure and communities. You'll be part of a supportive team where your contribution directly impacts customer satisfaction, operational performance, and business success. This is an excellent opportunity for someone who enjoys working in a busy logistics environment and wants to develop a rewarding career within a leading global organisation. Ready to take ownership, solve challenges, and keep our customers supplied? Apply today and become part of the Heidelberg Materials team in Syston.
Shipper employer: Heidelberg Materials
Heidelberg Materials is an excellent employer that values its staff by offering competitive pay and flexible working hours, making it ideal for those seeking a part-time role. The supportive work culture fosters teamwork and respect, while opportunities for personal growth and development are encouraged within the company. Located in Mold, employees benefit from a friendly environment that prioritises well-being and job satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Shipper
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Heidelberg Materials and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Heidelberg Materials!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Heidelberg Materials keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Shipper
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Heidelberg Materials:This is your chance to really connect with the team at Heidelberg Materials. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Heidelberg Materials
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Heidelberg Materials.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Heidelberg Materials that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Heidelberg Materials. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
