At a Glance
- Tasks: Provide professional admin support and manage customer enquiries efficiently.
- Company: Heidelberg Materials UK, a leader in sustainable construction solutions.
- Benefits: Competitive salary, generous holiday, and flexible working options.
- Other info: Enjoy a supportive work culture with diverse initiatives and wellbeing support.
- Why this job: Join a forward-thinking company committed to sustainability and career growth.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
The predicted salary is between 26000 - 28000 € per year.
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.
What You’ll Be Doing:
- Handling verbal and written enquiries efficiently, effectively, politely, and accurately.
- Management of customer card payments (cash sales) & setting up customer accounts.
- Provide support to the transport planner, commercial team & the accounts department.
- Processing of invoices, waste transfer notes & goods received notes.
- Liaise with the commercial, transport & operational staff to ensure the most efficient and effective completion of administration tasks, query resolution & purchase order queries within given timeframes.
- Efficiently handle haulier enquiries to resolution in a timely manner.
- Accurately process all admin within given deadlines.
- Ensure timely production of relevant reports as required by management.
- Maintain good working relationships with various teams within HMUK and external drivers.
- Adherence to company policy & procedures.
What You Bring:
- Strong organisational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced commercial environment.
- Excellent attention to detail to ensure accuracy in data entry, document preparation, and reporting.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
- Effective communication skills, both written and verbal, to liaise confidently with internal teams, clients, and suppliers.
- Proactive and solution-oriented mindset, with the initiative to identify and resolve administrative issues before they escalate.
- Previous experience in a commercial, administrative, or sales support role (ideally 1–3 years) is highly desirable.
Key Accountabilities:
- To provide professional administrative support to any required business function.
- Accurately capture and record data as requested.
- Where appropriate produce and present periodic reports.
- Ensure all company procedures are adhered to and report noncompliance to line manager.
What’s On Offer:
- Salary £26,000 - £28,000
Our Commitments & Perks:
- Employer of Choice: Armed Forces Covenant (Silver), Disability Confident Committed, 5% Club (Platinum), Clear Assured (Foundation), STEM Ambassador, and more.
- Compensation Package: Bonus incentives, generous pension schemes, life assurance.
- Work-Life Balance: 27 days holiday (excluding bank holidays), agile working, holiday purchase, sabbatical.
- Family-Friendly Policies: Enhanced leave for maternity, paternity, parental, adoption, neonatal care, IVF, menopause.
- Social Value Initiatives: Paid volunteering days, diversity and inclusion networks.
- Wellbeing Support: EAP, mental health first aiders, cycle to work scheme, discounted private medical, gym discounts, free eye tests.
Administrator in Manchester employer: Heidelberg Materials
Heidelberg Materials UK is an exceptional employer, offering a dynamic work environment in Manchester where sustainability and innovation are at the forefront of our mission. With a strong commitment to employee growth, we provide extensive support through training, generous benefits, and a culture that values diversity and individual achievement. Join us in leading the way towards a more sustainable future while enjoying a healthy work-life balance and numerous perks designed to enhance your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their commitment to sustainability and how your skills can contribute to their goals. Show them you're not just another candidate, but someone who aligns with their mission.
✨Tip Number 3
Practice your communication skills! Whether it's handling enquiries or liaising with teams, being clear and confident is key. Role-play common interview questions with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Heidelberg Materials UK.
We think you need these skills to ace Administrator in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administrator role. Highlight your relevant experience and skills that match the job description, especially your organisational skills and attention to detail.
Showcase Your Communication Skills:Since effective communication is key in this role, give examples of how you've successfully handled enquiries or resolved issues in previous positions. This will show us you can liaise confidently with internal teams and clients.
Be Proactive:Demonstrate your proactive mindset by mentioning instances where you've identified and solved administrative issues before they escalated. We love candidates who take the initiative!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team.
How to prepare for a job interview at Heidelberg Materials
✨Know Your Stuff
Before the interview, make sure you understand Heidelberg Materials UK’s commitment to sustainability and their role in the construction materials industry. Familiarise yourself with their initiatives on carbon neutrality and digitalisation, as this will show your genuine interest in the company and its values.
✨Showcase Your Skills
Highlight your organisational skills and attention to detail during the interview. Be ready to provide examples of how you've managed multiple priorities in a fast-paced environment, especially in previous administrative roles. This will demonstrate that you can handle the demands of the position effectively.
✨Communicate Clearly
Effective communication is key for this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might even want to prepare a few questions to ask the interviewer about team dynamics or company culture, which shows you're engaged and proactive.
✨Be Solution-Oriented
During the interview, emphasise your proactive mindset and ability to resolve issues before they escalate. Share specific examples from your past experiences where you identified a problem and took the initiative to solve it. This aligns perfectly with the company's focus on efficiency and teamwork.
