At a Glance
- Tasks: Drive growth by generating leads and managing customer relationships.
- Company: Heidelberg Materials, a leader in sustainable construction materials.
- Benefits: Competitive salary, generous holiday, flexible working, and career development.
- Other info: Join a supportive team committed to innovation and sustainability.
- Why this job: Make a real impact on customer experience and business growth.
- Qualifications: Sales or customer service experience with strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.
As an Internal Sales Agent, you’ll manage a portfolio of customers across a defined region, drive new business, and play a pivotal role in delivering a seamless commercial experience.
What You’ll Be Doing- Grow the Business: Proactively generate new leads and convert prospects through structured outbound calls.
- Customer Portfolio Management: Build strong relationships with existing customers, following a strategic call plan.
- Pricing & Market Insight: Price jobs within agreed guidelines and support market analysis with the DSM.
- Sales Administration: Handle enquiries, create accurate quotations, and manage customer interactions with professionalism and empathy.
- Order Management: Support order placement and ensure delivery expectations are met using our SAP system.
- Team Collaboration: Work closely with DSMs, CSC, and distribution teams to ensure a high level of customer satisfaction.
- Proven experience in sales or customer service, ideally within a commercial or industrial setting.
- Strong communication and negotiation skills.
- Ability to manage multiple tasks and priorities with accuracy and efficiency.
- A proactive mindset with a focus on delivering value to customers.
- Comfortable using digital systems and tools (SAP experience is a plus).
- Be part of a supportive, high-performing team.
- Opportunity to develop your career within a leading materials business.
- Competitive salary and benefits package.
- Make a real impact on customer experience and business growth.
Ready to take the next step? Apply now and help us shape the future of customer excellence.
Rewards & Benefits- Competitive Package: Salary, bonus incentives, generous pension, and life assurance.
- Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options.
- Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause.
- Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more).
- Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities.
Internal Sales Agent in Glasgow employer: Heidelberg Materials
Contact Detail:
Heidelberg Materials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Agent in Glasgow
✨Tip Number 1
Get to know the company inside out! Research Heidelberg Materials and their commitment to sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your pitch! As an Internal Sales Agent, you'll need to communicate confidently. Role-play with a friend or in front of a mirror to nail down your delivery and make sure you come across as personable and professional.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Heidelberg Materials.
We think you need these skills to ace Internal Sales Agent in Glasgow
Some tips for your application 🫡
Show Your Passion for Sales: When writing your application, let your enthusiasm for sales and customer service shine through. We want to see how you thrive in fast-paced environments and how you build relationships with customers.
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Agent role. Highlight your relevant experience in sales or customer service, and don’t forget to mention any digital tools you’ve used, like SAP, as we value tech-savvy candidates.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we appreciate professionalism and empathy in communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at Heidelberg Materials.
How to prepare for a job interview at Heidelberg Materials
✨Know Your Stuff
Before the interview, make sure you understand Heidelberg Materials' commitment to sustainability and their role in the construction materials industry. Familiarise yourself with their products and services, especially how they relate to customer needs. This will show your genuine interest and help you stand out.
✨Showcase Your Communication Skills
As an Internal Sales Agent, strong communication is key. Prepare examples of how you've successfully built relationships with customers in the past. Practice articulating your thoughts clearly and confidently, as this will demonstrate your ability to engage effectively with clients.
✨Be Proactive and Results-Driven
Highlight your proactive mindset by discussing specific instances where you've generated leads or driven sales growth. Use metrics to quantify your achievements, as this will illustrate your ability to deliver results and align with the company's goals of driving business growth.
✨Familiarise Yourself with Digital Tools
Since comfort with digital systems is important for this role, brush up on your knowledge of SAP or similar tools. If you have experience using these systems, be ready to discuss how you've leveraged them to enhance customer interactions and streamline processes.