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For Companies At a Glance
- Tasks: Manage customer accounts, conduct risk analysis, and collect accounts receivable.
- Company: Heidelberg Materials UK, a leader in the industry with a focus on customer excellence.
- Benefits: Competitive salary, generous holiday, flexible working, and career development opportunities.
- Why this job: Join a high-performing team and make a real impact through data-driven decision-making.
- Qualifications: Experience in credit control or financial analysis, strong analytical and communication skills.
- Other info: Supportive culture with opportunities for volunteering and continuous learning.
The predicted salary is between 30000 - 42000 ÂŁ per year.
The Heidelberg Materials UK Shared Service Centre (SSC) works alongside the business providing administrative support functions and customer excellence. The Customer Accounts (CA) department is responsible for risk analysis and assessment of customer credit limits, collection of accounts receivable, and proactive management of all aspects of customer accounts.
About Us
The Heidelberg Materials UK Shared Service Centre (SSC) plays a vital role in supporting the wider business through high‑quality administrative services and a strong focus on customer excellence. We work collaboratively, efficiently, and with a commitment to delivering consistently high standards across all service areas.
The Opportunity
Our Customer Accounts (CA) department is central to safeguarding business revenue and ensuring an exceptional experience for our customers. We are now looking for a detail‑driven Customer Accounts Analyst to join our high‑performing team. This is an excellent opportunity for someone who enjoys problem‑solving, working with data, and communicating with customers to achieve real business impact.
What You'll Be Doing
- Conducting risk analysis and setting appropriate customer credit limits
- Managing and collecting accounts receivable to reduce aged debt
- Analysing financial data to identify trends, risks, and improvement opportunities
- Proactively managing all aspects of customer accounts to ensure accuracy and compliance
- Building strong relationships with internal stakeholders and external customers
- Supporting continuous improvement initiatives within the SSC
What We're Looking For
- Experience within credit control, accounts receivable, financial analysis, or a related field
- Strong analytical skills and confidence interpreting financial data
- Excellent communication and relationship‑building abilities
- A proactive, organised approach with strong attention to detail
- Ability to work effectively in a fast‑paced, team‑focused environment
- Proficiency in Microsoft Excel and financial systems (SAP experience is an advantage)
What We Offer
- A supportive, collaborative working environment
- Opportunities for training, development, and career progression
- Competitive salary and benefits package
- The chance to contribute to a well‑respected industry leader
Rewards & Benefits
We're proud to be recognised as an Employer of Choice, with accreditations including: Armed Forces Covenant (Gold), Disability Confident, 5% Club (Platinum), Mates in Mind, Clear Assured, STEM Ambassador, MPQC Member.
Competitive Package: Salary, bonus incentives, generous pension, and life assurance.
Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options.
Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause.
Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more).
Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities.
Ready to Apply?
If you're motivated by data, driven to make an impact, and committed to delivering outstanding customer service, we'd love to hear from you.
Customer Accounts Analyst in Chipping Sodbury employer: Heidelberg Materials
Contact Detail:
Heidelberg Materials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Accounts Analyst in Chipping Sodbury
✨Tip Number 1
Network like a pro! Reach out to current employees at Heidelberg Materials through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your financial analysis skills. Be ready to discuss how you've tackled similar challenges in the past, especially around risk analysis and customer accounts.
✨Tip Number 3
Show off your Excel skills! If you get a chance, demonstrate your proficiency during the interview. Maybe even bring along a sample of your work that highlights your analytical abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Customer Accounts Analyst in Chipping Sodbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Accounts Analyst role. Highlight your experience in credit control, financial analysis, and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be sure to mention your analytical skills and your proactive approach to managing customer accounts.
Showcase Your Data Skills: Since this role involves a lot of data analysis, make sure to highlight your proficiency in Microsoft Excel and any experience with financial systems like SAP. We love seeing candidates who can interpret financial data confidently!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Heidelberg Materials
✨Know Your Numbers
As a Customer Accounts Analyst, you'll be dealing with financial data daily. Brush up on your analytical skills and be prepared to discuss how you've interpreted financial data in the past. Bring examples of trends or risks you've identified and how you addressed them.
✨Showcase Your Communication Skills
This role requires excellent communication and relationship-building abilities. Think of specific instances where you've successfully managed customer relationships or collaborated with internal teams. Be ready to demonstrate how you can convey complex information clearly and effectively.
✨Be Proactive and Organised
The job calls for a proactive approach and strong attention to detail. Prepare to discuss how you manage your workload and ensure accuracy in your tasks. Share examples of how you've improved processes or tackled challenges head-on in previous roles.
✨Familiarise Yourself with Tools
Proficiency in Microsoft Excel and financial systems is key. If you have experience with SAP, make sure to highlight it. Before the interview, review common Excel functions and any relevant financial software you've used, so you can confidently discuss your technical skills.