At a Glance
- Tasks: Coordinate daily activities and ensure top-notch customer service in a fast-paced environment.
- Company: Heidelberg Materials UK, a leader in sustainable construction materials.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Other info: Be part of an innovative company committed to diversity and environmental responsibility.
- Why this job: Join a dynamic team making a real impact in sustainability and customer satisfaction.
- Qualifications: Strong communication skills, IT proficiency, and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.
Join a Team That Keeps Customers and Operations Moving. At Heidelberg Materials, we are building a sustainable future through innovation, collaboration, and exceptional customer service. We are looking for a proactive and customer-focused Shipper / Sales Coordinator to join our National Customer Support Centre and play a key role in supporting customers, driving sales opportunities, and ensuring the smooth day-to-day operation of a designated region. If you thrive in a fast-paced environment, enjoy building relationships, and take pride in delivering excellent service, we would love to hear from you.
The Role: As a Shipper / Sales Coordinator, you will coordinate the daily activities of a designated area within the National Customer Support Centre, ensuring our customers receive a first-class experience from enquiry through to order fulfilment. Working closely with Area Sales Managers and internal teams, you will be at the heart of our customer operations, helping to maximise sales opportunities while delivering outstanding support and service.
Key Responsibilities:
- Manage and action daily call plans.
- Receive, process, and coordinate customer orders accurately and efficiently.
- Prepare, price, and process quotations.
- Identify opportunities to add value to every customer interaction.
- Proactively pursue sales leads and support business growth.
- Build strong working relationships with Area Sales Managers to ensure seamless service delivery.
- Resolve customer queries and issues within agreed service levels.
- Maintain high standards of customer care in line with the Heidelberg Materials Service Charter.
- Support the wider team and contribute to the smooth running of the National Customer Support Centre.
- Undertake additional duties as required by your manager.
What We're Looking For: We're seeking an organised and motivated individual with excellent communication skills and a passion for customer service. You will ideally have:
- A good standard of numeracy and literacy.
- Strong IT skills, including Microsoft Excel and Word.
- Excellent organisational and administrative skills.
- The ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and problem-solving abilities.
- A proactive approach to identifying and pursuing sales opportunities.
- The confidence to build relationships with both customers and internal stakeholders.
- Experience of SAP (advantageous but not essential).
What We Offer: At Heidelberg Materials, we invest in our people and provide opportunities for development, growth, and long-term career progression. You'll be joining a supportive team environment where your contribution is recognised and valued. We offer:
- Competitive salary and benefits package.
- Opportunities for career development and training.
- A supportive and collaborative working culture.
- The chance to work for an industry-leading organisation committed to sustainability and innovation.
About Heidelberg Materials: Heidelberg Materials is one of the world's leading manufacturers of building materials and solutions. We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. Apply today and become part of a team that helps keep our business and customers moving forward.
Shipper - Sales Coordinator in Banbury employer: Heidelberg Materials
Heidelberg Materials UK is an exceptional employer, offering a dynamic work environment at our Ketton Cement Works where innovation and sustainability are at the forefront of our operations. We prioritise employee growth through continuous learning opportunities and a culture that values diversity and inclusion, ensuring that every team member can thrive while contributing to our ambitious sustainability goals. With competitive salaries, generous benefits, and a commitment to work-life balance, we empower our employees to build meaningful careers in the construction materials industry.
StudySmarter Expert Advice🤫
We think this is how you could land Shipper - Sales Coordinator in Banbury
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Shipper - Sales Coordinator at Heidelberg Materials, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Heidelberg Materials. Tailor your message to explain why you’re drawn to them and how you can contribute as a Shipper - Sales Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Shipper - Sales Coordinator in Banbury
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Heidelberg Materials:When writing your cover letter, make sure to tailor your message specifically for Heidelberg Materials. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Heidelberg Materials
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Heidelberg Materials that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Heidelberg Materials that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Heidelberg Materials’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
