At a Glance
- Tasks: Coordinate operations and deliver exceptional customer service in a fast-paced environment.
- Company: Heidelberg Materials UK, a leader in sustainable construction materials.
- Benefits: Competitive salary, generous holiday, flexible working, and professional development opportunities.
- Other info: Be part of an inclusive culture with various employee communities and wellbeing support.
- Why this job: Join a team committed to sustainability and make a real impact in the construction industry.
- Qualifications: Strong organisational skills, customer-focused mindset, and a proactive attitude.
The predicted salary is between 32000 - 32000 £ per year.
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.
Hours: 40pw
Shifts: 9am - 6pm
Salary: Up to £32,000pa
Join our team as a Pre-Planner and play a key role in ensuring smooth, efficient, and customer-focused operations across our Quarry Products business. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys coordinating activity, and takes pride in delivering exceptional service to both internal and external customers.
Purpose of the Role
The purpose of this role is to support customers and the business by delivering high-quality service in the most cost-effective, professional, and timely manner. You will handle sales enquiries, quotations, orders, deliveries, and associated administration, ensuring an excellent customer experience while supporting the operational needs of Heidelberg Materials Quarry Products.
Key Accountabilities
- Health & Safety
Ensure full compliance with the Company Health and Safety Policy, Local Managers Rules, Risk Assessments, and Method Statements. Promote safe working practices and uphold the highest standards of safety across all activities under your control. - Operational Coordination
Liaise closely with colleagues, the Unit Manager, suppliers, and contractors to ensure efficient programming of the plant and production of aggregates. Support operational planning to maintain cost‑effective and timely production. Assist in coordinating resource use, including labour, material, and plant requirements. - Supervision & Efficiency
Contribute to the continuous supervision of quarry-related activities to ensure smooth and efficient operations. Help drive productivity by supporting effective utilisation of all available resources. - Customer Service & Administration
Provide timely and accurate information to customers regarding enquiries, quotations, orders, and delivery schedules. Ensure all administration tasks are completed accurately and in line with business processes. - Professional Growth
Engage in Continuous Professional Development (CPD), including training courses and seminars as identified by Heidelberg Materials. Maintain up-to-date knowledge to perform the role effectively and confidently.
What We’re Looking For
- Strong organisational and communication skills
- A customer-focused approach with attention to accuracy and detail
- Ability to work collaboratively across teams and with external partners
- A proactive and positive attitude toward safety, efficiency, and continuous improvement
- Willingness to develop professionally and take part in ongoing training
Rewards & Benefits
- Competitive Package: Salary, bonus incentives, generous pension, and life assurance
- Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options
- Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
- Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
- Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities
Pre Planner in Syston employer: Heidelberg Materials UK
Heidelberg Materials UK is an exceptional employer that prioritises innovation, sustainability, and the growth of its employees. With a strong commitment to work-life balance, generous benefits, and a culture that values diversity and inclusion, you will thrive in a supportive environment while driving meaningful change in the construction materials industry. Join us in Abingdon as a Territory Sales Manager and take advantage of our extensive career development opportunities and a competitive compensation package.
StudySmarter Expert Advice🤫
We think this is how you could land Pre Planner in Syston
✨Tip Number 1
Network like a pro! Reach out to current employees at Heidelberg Materials through LinkedIn or industry events. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s commitment to sustainability and customer service. We want to see that you’re genuinely interested in their mission and values, so show us how you align with them!
✨Tip Number 3
Practice your responses to common interview questions, especially around teamwork and problem-solving. We love candidates who can demonstrate their organisational skills and customer-focused approach with real-life examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Heidelberg Materials.
We think you need these skills to ace Pre Planner in Syston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Pre-Planner role. Highlight your organisational skills and customer-focused approach, as these are key for us at Heidelberg Materials.
Showcase Your Experience:When detailing your previous roles, focus on any experience related to operational coordination or customer service. We want to see how you've contributed to smooth operations in past jobs!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you can ensure that all your details are captured correctly and we can process your application smoothly.
How to prepare for a job interview at Heidelberg Materials UK
✨Know the Company Inside Out
Before your interview, take some time to research Heidelberg Materials UK. Understand their commitment to sustainability and how they operate in the construction materials sector. This knowledge will not only impress your interviewers but also help you align your answers with their values.
✨Showcase Your Organisational Skills
As a Pre-Planner, strong organisational skills are crucial. Prepare examples from your past experiences where you successfully coordinated activities or managed multiple tasks. Be ready to discuss how you prioritise work and ensure efficiency in a fast-paced environment.
✨Emphasise Customer Service Excellence
Since the role involves delivering exceptional service, think of specific instances where you went above and beyond for a customer. Highlight your attention to detail and how you handle enquiries and complaints, as this will demonstrate your customer-focused approach.
✨Prepare Questions About Professional Growth
Heidelberg Materials values continuous professional development. Prepare thoughtful questions about training opportunities and career progression within the company. This shows your eagerness to grow and learn, which aligns perfectly with their culture of development.
