At a Glance
- Tasks: Drive business growth through proactive sales and exceptional customer service.
- Company: Join a leading organisation with a supportive team culture.
- Benefits: Competitive salary, generous holiday, flexible working, and development opportunities.
- Other info: Enjoy a vibrant workplace with a focus on wellbeing and inclusivity.
- Why this job: Make an impact by building relationships and supporting customer success.
- Qualifications: Strong communication skills and a proactive sales mindset preferred.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a motivated and customer‑focused Internal Sales Representative to join our team. In this role, you will manage a portfolio of customers within a defined geographical region, driving business growth through proactive sales activity and delivering an exceptional customer experience. You will work closely with the District Sales Manager (DSM) to ensure a joined‑up commercial approach, while also supporting wider operational needs, including order management where required.
Key Responsibilities
- Sales Management
- Proactively generate new business through structured outbound calls and targeted follow‑ups.
- Manage and grow an existing portfolio of customers, following agreed call plans and objectives.
- Build strong relationships with key decision‑makers, clearly communicating our value and unique selling points.
- Price jobs and enquiries in line with agreed guidelines and volume targets.
- Support market analysis activity, including customer segmentation and competitor positioning.
- Identify opportunities to add value for customers and support their business success.
- Handle cash sale enquiries in line with company pricing policy.
- Sales Administration
- Respond efficiently to customer enquiries (verbal and written) in a timely manner.
- Produce accurate quotations that meet technical requirements and customer expectations.
- Maintain accurate records across systems and keep customers informed throughout the process.
- Resolve customer issues professionally, escalating where necessary.
- Liaise with internal teams regarding orders, pricing, and deliveries.
- Process payments for cash sales.
- Support team collaboration and contribute to a positive working environment.
- Order Management
- Support order placement and management when required.
- Accurately create, amend, and confirm customer orders within the SAP system.
- Ensure all order details are complete, including customer and delivery information.
- Work with transport and production teams to agree realistic delivery times.
- General
- Develop strong knowledge of company products, the industry, and customer markets.
- Build effective working relationships with customers, colleagues, and operational teams.
- Maintain a high standard of customer service at all times.
Key Performance Indicators
- Volume and margin performance for allocated plants
- Growth in customer numbers
- Increase in value‑added products (VAPs)
- Cash sale volume and margin
- Reduction in customer queries
- Number of quotations generated
- Quote turnaround time
What We’re Looking For
- Strong communication and relationship‑building skills
- A proactive, sales‑driven mindset
- Excellent organisational and administrative skills
- Ability to work collaboratively within a team
- Customer‑focused with a commitment to service excellence
- Previous sales or customer service experience (preferred)
Why Join Us?
- Opportunity to grow within a leading organisation
- Supportive team environment
- Training and development opportunities
- Competitive salary and benefits
Rewards & Benefits
- Competitive Package: Salary, bonus incentives, generous pension, and life assurance
- Work‑Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options
- Family‑Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
- Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
- Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities
Internal Sales Agent in Syston employer: Heidelberg Materials UK
Join our dynamic team in Syston as an Internal Sales Representative, where you'll thrive in a supportive and inclusive work culture that prioritises employee growth and development. With competitive salaries, generous benefits, and a commitment to work-life balance, we empower our employees to excel while fostering strong relationships with customers and colleagues alike. Experience the satisfaction of contributing to a leading organisation recognised for its commitment to excellence and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Agent in Syston
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself and your experience that highlights your sales skills. This will come in handy during interviews or networking events.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even referrals that could land you an interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Internal Sales Agent in Syston
Some tips for your application 🫡
Show Your Sales Skills:When you're writing your application, make sure to highlight any previous sales experience you have. We want to see how you've proactively generated business or built relationships with customers in the past. Use specific examples to show us what you can bring to the table!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention key responsibilities like managing customer portfolios and driving business growth, so we know you’re the right fit for our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors, as attention to detail is super important in this role!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Heidelberg Materials UK
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the company's products and services. This will help you communicate their value effectively during the interview and show that you're genuinely interested in what they offer.
✨Practice Your Sales Pitch
Since this role is all about sales, prepare a brief pitch about how you would approach a potential customer. Highlight your proactive sales strategies and how you can build relationships with key decision-makers. Practising this will boost your confidence.
✨Showcase Your Customer Service Skills
Be ready to discuss specific examples from your past experiences where you provided exceptional customer service. This could include resolving issues or going the extra mile for a client. It’s important to demonstrate that you’re customer-focused and committed to service excellence.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and growth opportunities. This shows that you’re not only interested in the role but also in how you can contribute to the team and grow within the organisation.
