At a Glance
- Tasks: Provide essential admin support and manage customer enquiries in a fast-paced environment.
- Company: Heidelberg Materials UK, a leader in sustainable construction solutions.
- Benefits: Competitive salary, generous holiday, and flexible working options.
- Other info: Great career growth opportunities and a supportive work culture.
- Why this job: Join a company committed to sustainability and make a real impact in the construction industry.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
The predicted salary is between 26000 - 28000 € per year.
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement.
What You’ll Be Doing:
- Handling verbal and written enquiries efficiently, effectively, politely, and accurately.
- Management of customer card payments (cash sales) & setting up customer accounts.
- Provide support to the transport planner, commercial team & the accounts department.
- Processing of invoices, waste transfer notes & goods received notes.
- Liaise with the commercial, transport & operational staff to ensure the most efficient and effective completion of administration tasks, query resolution & purchase order queries within given timeframes.
- Efficiently handle haulier enquiries to resolution in a timely manner.
- Accurately process all admin within given deadlines.
- Ensure timely production of relevant reports as required by management.
- Maintain good working relationships with various teams within HMUK and external drivers.
- Adherence to company policy & procedures.
What You Bring:
- Strong organisational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced commercial environment.
- Excellent attention to detail to ensure accuracy in data entry, document preparation, and reporting.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
- Effective communication skills, both written and verbal, to liaise confidently with internal teams, clients, and suppliers.
- Proactive and solution-oriented mindset, with the initiative to identify and resolve administrative issues before they escalate.
- Previous experience in a commercial, administrative, or sales support role (ideally 1–3 years) is highly desirable.
Why Heidelberg Materials?
We’re not just in recycling — we’re leading the way in sustainable construction solutions, including muck away operations that support cleaner, more efficient building practices. With a strong support network and the tools you need to succeed, we’ll help you grow your career.
Key Accountabilities:
- To provide professional administrative support to any required business function.
- Accurately capture and record data as requested.
- Where appropriate produce and present periodic reports.
- Ensure all company procedures are adhered to and report noncompliance to line manager.
What’s On Offer:
Salary £26,000 - £28,000
Our Commitments & Perks:
- Employer of Choice: Armed Forces Covenant (Silver), Disability Confident Committed, 5% Club (Platinum), Clear Assured (Foundation), STEM Ambassador, and more
- Compensation Package: Bonus incentives, generous pension schemes, life assurance
- Work-Life Balance: 27 days holiday (excluding bank holidays), agile working, holiday purchase, sabbatical
- Family-Friendly Policies: Enhanced leave for maternity, paternity, parental, adoption, neonatal care, IVF, menopause
- Social Value Initiatives: Paid volunteering days, diversity and inclusion networks
- Wellbeing Support: EAP, mental health first aiders, cycle to work scheme, discounted private medical, gym discounts, free eye tests
Administrator in Manchester employer: Heidelberg Materials UK
Heidelberg Materials UK is an exceptional employer, offering a supportive work culture that prioritises employee growth and sustainability. With a commitment to diversity and a range of benefits including generous holiday allowances, family-friendly policies, and wellbeing support, employees in Manchester can thrive both personally and professionally while contributing to innovative recycling solutions in the construction industry.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Administrator in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administrator role. Highlight your organisational skills and experience in handling enquiries, as these are key to what we’re looking for at Heidelberg Materials.
Show Off Your Attention to Detail:Since accuracy is crucial in this role, give examples of how you've maintained precision in data entry or document preparation. We want to see that you can keep things spot on!
Communicate Clearly:Effective communication is a must! Use clear and concise language in your written application. This will show us that you can liaise confidently with internal teams and clients, just like we need you to.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Heidelberg Materials UK
✨Know Your Stuff
Before the interview, make sure you understand Heidelberg Materials' mission and values, especially their commitment to sustainability. Familiarise yourself with the role of a Commercial Administrator and how it fits into the bigger picture of the company.
✨Show Off Your Skills
Highlight your organisational skills and attention to detail during the interview. Be ready to share specific examples from your previous roles where you successfully managed multiple priorities or resolved administrative issues efficiently.
✨Practice Makes Perfect
Prepare for common interview questions related to administration and customer service. Think about how you would handle verbal and written enquiries, and be ready to discuss your experience with Microsoft Office, particularly Excel and Word.
✨Be Proactive and Positive
Demonstrate your proactive mindset by discussing how you've identified and solved problems in past roles. Show enthusiasm for the position and the company’s goals, and express your eagerness to contribute to their success.
