At a Glance
- Tasks: Lead quality management and ensure top-notch standards in concrete, aggregate, and asphalt operations.
- Company: Heidelberg Materials UK, a leader in construction materials with a focus on customer satisfaction.
- Benefits: Competitive salary, company car, generous holiday, and family-friendly policies.
- Other info: Join a culture that values inclusivity, wellbeing, and continuous development.
- Why this job: Make a real impact in a dynamic industry while leading a motivated team.
- Qualifications: Experience in technical operations and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
Heidelberg Materials UK is committed to maintaining an industry-leading level of customer satisfaction through the continuous assurance and improvement of our product portfolio and technical services.
The Technical Operations Manager (TOM) is responsible for developing, documenting, and maintaining a comprehensive Quality Management Programme across Heidelberg Materials UK’s concrete, aggregate, and asphalt supply network. The role leads and manages a team of field- and laboratory-based technicians, ensuring quality assurance testing is delivered efficiently, safely, and in line with company standards, customer expectations, and commercial opportunities. The TOM plays a key role in maintaining sample frequency targets, identifying value-add technical services, and strengthening relationships with both internal stakeholders and external customers.
Key Responsibilities
- Quality & Technical Operations
- Lead the continuous assurance and improvement of Heidelberg Materials UK’s concrete, aggregate, and asphalt product portfolios.
- Ensure quality assurance testing is completed in line with company standards, specifications, and regulatory requirements.
- Maintain and optimise field sample frequency rates across the supply network.
- Identify and support opportunities for commercial and “value-add” technical testing services.
- Maintain robust documentation and compliance within the Quality Management Programme.
- Stakeholder & Customer
- Engage effectively with internal stakeholders and external customers.
- Act as a technical ambassador for Heidelberg Materials UK, promoting confidence in products and services.
- Support the resolution of technical queries and quality-related issues.
- Health, Safety & Environment
- Ensure the highest possible standards of Health & Safety are maintained at all times.
- Promote a strong safety culture across field and laboratory operations.
- Ensure compliance with all company H&S policies, procedures, and legal obligations.
- Provide strong, visible leadership that creates an environment where teams are motivated, engaged, and high-performing.
- Lead and support: Laboratory Technicians, Technical Allocator, Quality Control Technicians.
- Communicate clearly and effectively across all levels of the organisation.
- Identify training and development needs through coaching, mentoring, and performance management.
- Develop technical capability and succession within the team.
What We’re Looking For
- Proven experience in technical operations, quality management, or a similar leadership role within concrete, aggregates, asphalt, or construction materials.
- Strong people leadership and team development capability.
- Excellent communication and stakeholder engagement skills.
- A proactive, commercially aware approach to technical services.
- A strong commitment to Health & Safety and continuous improvement.
Benefits
- Competitive Package: Salary, bonus incentives, generous pension, and life assurance.
- Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options.
- Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause.
- Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more).
- Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities.
Technical Operations Manager in Leicester employer: Heidelberg Materials UK
Heidelberg Materials UK is an exceptional employer that prioritises employee wellbeing and professional growth, offering a competitive salary package alongside generous benefits such as a company car, flexible working options, and extensive family-friendly policies. With a strong commitment to health and safety, an inclusive culture, and opportunities for continuous learning, employees are empowered to thrive in a supportive environment while contributing to the company's mission of delivering high-quality products and services.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations Manager in Leicester
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Heidelberg Materials UK, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Technical Operations Manager at Heidelberg Materials UK.
We think you need these skills to ace Technical Operations Manager in Leicester
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Heidelberg Materials UK
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
