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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage supplier payments across Northern Europe.
- Company: Join Heidelberg Materials, a global leader in the finance sector.
- Benefits: Enjoy competitive salary, generous holidays, and flexible working options.
- Other info: Be part of an inclusive culture with great development opportunities.
- Why this job: Kickstart your international finance career in a dynamic, supportive environment.
- Qualifications: Fluency in a Northern European language and strong communication skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Are you fluent in a Northern European language and ready to build a career in an international, fast‑paced finance environment? Join Heidelberg Materials’ International Business Service Centre (BSC) and play a vital role in keeping our supplier payments running smoothly across multiple countries.
What You’ll Be Doing
- Delivering excellent customer service to internal and external customers using our First Line Support model
- Processing all transactional activities via the relevant workflow tools
- Ensuring compliance with established processes, controls and documentation
- Managing and escalating non‑standard requests and queries efficiently
- Working accurately within agreed SLAs, achieving right‑first‑time outcomes
- Maintaining high levels of integrity and confidentiality
- Keeping clear records to support accurate reporting
- Supporting team targets, change initiatives and continuous improvement
- Taking on additional tasks as required by Team Leads or SSC Senior Management
The Bigger Picture
- Within Supplier Accounts, you’ll help support a high‑volume, high‑impact operation:
- Processing 70,000 supplier invoices per month
- Managing shared mailboxes and query workflows
- Liaising with sites across the UK and Northern Europe
What We’re Looking For
- Proven Northern European language skills (written and spoken) – essential
- Excellent written and verbal communication skills
- Strong data entry and attention‑to‑detail skills
- Confident interpersonal skills with a flexible, collaborative approach
- Basic Microsoft Office (Excel) knowledge – desirable but not essential
- A team player who thrives in a structured, process‑driven environment
Education
- 5 GCSEs (or equivalent) at grade C / 4 or above
Why Join Heidelberg Materials?
- Be part of a global, industry‑leading organisation
- Work in a supportive, professional shared services environment
- Gain exposure to international stakeholders and processes
- Develop your skills with training, development and career opportunities
Rewards & Benefits
- Competitive Package: Salary, bonus incentives, generous pension, and life assurance
- Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options
- Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
- Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
- Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities
Ready to take the next step in your international finance career? Apply now and help us deliver excellence across Northern Europe.
International BSC Administrator employer: Heidelberg Materials UK
Contact Detail:
Heidelberg Materials UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International BSC Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at Heidelberg Materials on LinkedIn or through professional groups. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to finance and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your language skills! If you're fluent in Norwegian or Swedish, make sure to highlight this during interviews. It’s a big plus for the role and shows you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace International BSC Administrator
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in a Northern European language, make sure to highlight your language skills right at the top of your application. Use examples that showcase your written and spoken abilities, as this is key for the role!
Tailor Your Application: Don’t just send a generic CV and cover letter! Take the time to tailor your application to the job description. Mention specific experiences that relate to customer service, data entry, and working in a structured environment – it’ll make you stand out!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate attention to detail, so make sure there are no typos or errors!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see all the other cool opportunities we have available!
How to prepare for a job interview at Heidelberg Materials UK
✨Brush Up on Your Language Skills
Since this role requires fluency in a Northern European language, make sure you practice speaking and writing in that language before the interview. Consider preparing answers to common interview questions in both English and your target language to demonstrate your proficiency.
✨Know the Company Inside Out
Research Heidelberg Materials thoroughly. Understand their values, mission, and recent developments in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the company and its operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle high-volume tasks. Think of examples from your past experiences where you successfully managed customer queries or processed transactions under pressure, and be ready to share those stories.
✨Showcase Your Team Spirit
This role is all about collaboration and supporting team targets. Be prepared to discuss how you've worked effectively in teams before, highlighting your flexible and collaborative approach. Mention any specific instances where you contributed to a team's success or helped improve processes.