At a Glance
- Tasks: Lead a dynamic team processing international transactions and ensure service excellence.
- Company: Heidelberg Materials, a leader in sustainable construction materials.
- Benefits: Competitive salary, generous holiday, flexible working, and career development opportunities.
- Other info: Inclusive culture with active employee communities and wellbeing support.
- Why this job: Join a forward-thinking company committed to innovation and sustainability.
- Qualifications: Fluent in Polish and English with leadership experience in transactional environments.
The predicted salary is between 40000 - 50000 £ per year.
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.
We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement.
We aim to promote a culture that values openness, transparency and individual achievement.
At the centre of our actions lies the responsibility for the environment.
As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future.
We enable new opportunities for our customers through digitalisation.
- Polish Speaking Team Leader – International Transactions
- Department: Business Service Centre (BSC) – International Transactions
- Language Requirement: Fluent Polish and English
- Salary £32,2000 - £37,000 depending on experience
- Lead a High-Performing International Transactions Team
We are looking for an experienced Polish Speaking Team Leader to join our International BSC Transactions team.
This is an exciting opportunity to lead a team responsible for processing invoices, purchase requisitions, and other key business transactions across multiple Heidelberg Materials countries.
As Team Leader, you will ensure the delivery of high-quality, efficient, and timely transaction processing while supporting, coaching, and developing a team of administrators and senior administrators.
You will play a key role in maintaining service excellence, driving continuous improvement, and building strong relationships with stakeholders across the business.
Key Responsibilities
- Team Leadership
- Lead, motivate, and develop a team of up to 10 employees processing high volumes of transactions.
- Ensure all activities are completed in line with established procedures, training, controls, and compliance requirements.
- Monitor performance against Service Level Agreements (SLAs) and drive a "right first time" culture.
- Support employee development through coaching, training, performance management, and regular feedback.
- Transaction Processing
- Process and support the resolution of complex and non-standard transactions.
- Apply strong knowledge of systems, policies, and end-to-end processes to ensure accurate outcomes.
- Escalate and resolve issues where necessary to maintain service delivery standards.
- Customer Service
- Provide professional, timely, and meaningful responses to customers, suppliers, and internal stakeholders.
- Build positive working relationships with stakeholders across Heidelberg Materials countries.
- Ensure a customer-focused approach is embedded within the team.
- Problem Solving
- Investigate complex transaction issues and identify effective solutions.
- Carry out root cause analysis and provide recommendations to management.
- Support the resolution of service issues and prevent reoccurrence.
- Subject Matter Expertise
- Develop and maintain expert knowledge of relevant transaction processes.
- Act as a key point of contact for process guidance and support.
- Deliver training and knowledge sharing across the wider team when required.
- Continuous Improvement
- Identify inefficiencies, process bottlenecks, and opportunities for improvement.
- Support and lead Continuous Improvement (CI) initiatives and projects.
- Contribute to the ongoing development of best practices and operational excellence.
About You
We're looking for someone who can combine strong leadership skills with operational excellence and stakeholder management.
Essential Skills & Experience
- Fluent Polish and English language skills, both written and spoken.
- Previous experience leading or supervising a transactional, finance, shared services, or administrative team.
- Strong customer service and stakeholder management skills.
- Experience working within SLA-driven environments.
- Excellent problem-solving and analytical abilities.
- Ability to coach, develop, and motivate team members.
- Strong organisational skills with the ability to manage multiple priorities.
Why Join us?
At Heidelberg Materials, we don’t just offer jobs—we build careers.
As a global leader in construction materials, we’re committed to innovation, sustainability, and, above all, our people.
- Rewards & Benefits
- Armed Forces Covenant (Gold) | Disability Confident | 5% Club (Platinum) | Mates in Mind | Clear Assured | STEM Ambassador | MPQC Member
- Competitive Package: Salary, bonus incentives, generous pension, and life assurance
- Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans
- Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
- Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
- Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities
- #J-18808-Ljbffr
International BSC Transactions Team Lead (Polish Speaking) in Chipping Sodbury employer: Heidelberg Materials UK
Heidelberg Materials UK is an exceptional employer, offering a dynamic work culture that prioritises innovation and sustainability in the construction materials sector. With a strong commitment to employee development, you will have ample opportunities for growth and advancement while working alongside a dedicated team focused on operational excellence. Located in a vibrant area, our company fosters a collaborative environment where your contributions directly impact the future of aggregates and recycling.
StudySmarter Expert Advice🤫
We think this is how you could land International BSC Transactions Team Lead (Polish Speaking) in Chipping Sodbury
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Heidelberg Materials UK, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like International BSC Transactions Team Lead (Polish Speaking) at Heidelberg Materials UK.
We think you need these skills to ace International BSC Transactions Team Lead (Polish Speaking) in Chipping Sodbury
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Heidelberg Materials UK
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
