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For Companies At a Glance
- Tasks: Lead and inspire a sales team to exceed targets and deliver exceptional customer service.
- Company: Heidelberg Materials, a leader in sustainable construction materials.
- Benefits: Competitive salary, bonus incentives, generous pension, and 27 days holiday.
- Why this job: Join a forward-thinking company committed to innovation and sustainability.
- Qualifications: Strong leadership skills and experience in a customer-focused environment.
- Other info: Opportunities for career growth in a dynamic and supportive culture.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.
We are looking for a driven and commercially focused Internal Sales Team Leader to join our South West Sales Hub, based in Chipping Sodbury. This is an exciting opportunity for a strong people leader who can inspire high performance, elevate customer excellence, and drive sales growth across Aggregates, Asphalt, and Recycled Materials. If you’re motivated by leading teams, hitting KPIs, and delivering outstanding commercial results, we want to hear from you.
About The Role
As Internal Sales Team Leader, you will set the pace and direction for the internal sales team, leading, coaching, and motivating them to exceed targets and deliver a consistent, high‑quality customer experience. You’ll champion proactive sales activity, ensure the team maximises every commercial opportunity, and maintain strong relationships with key customers. You will monitor performance against KPIs, drive improvements in efficiency and accuracy, and ensure alignment with the South West commercial strategy. Your leadership will be central to enhancing customer experience, strengthening our market position, and delivering our “Right First Time” standards.
Key Responsibilities
- Lead, develop, and support the Internal Sales Team to achieve targets and provide outstanding customer service
- Set and review individual sales goals and monitor performance to ensure productivity and growth
- Drive proactive sales activity and help grow the customer base across Aggs/Asphalt/Recycled products
- Maintain strong relationships with key accounts and align activity with regional commercial priorities
- Review customer call quality and uphold high communication standards across the team
- Ensure adherence to pricing policies and accurate processing of customer orders
- Manage and standardise the service and material complaints process
- Produce sales reports and forecasts to support regional management
- Maintain forward sales programmes, sales chasing, and won/lost reporting
- Handle customer enquiries efficiently while promoting Heidelberg Materials’ branded products
- Collaborate with operational, commercial, and logistics teams to enhance customer experience
- Support forecasting, ensuring accurate visibility of forward demand and distribution needs
What We’re Looking For
- Strong leadership skills with experience guiding teams in a customer‑focused environment
- Excellent communication and relationship‑building abilities
- Commercial awareness and confidence in managing sales processes, pricing, and performance
- A proactive mindset with the ability to drive continuous improvement
- Ability to work collaboratively across departments and influence positive outcomes
- Working understanding of standard software packages (Microsoft, SAP)
Why Join us?
At Heidelberg Materials, we don’t just offer jobs—we build careers. As a global leader in construction materials, we’re committed to innovation, sustainability, and, above all, our people.
Rewards & Benefits
- Competitive Package: Salary, bonus incentives, generous pension, and life assurance
- Work-Life Balance: 27 days holiday
Internal Sales Team Leader in Chipping Sodbury employer: Heidelberg Materials UK
Contact Detail:
Heidelberg Materials UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Team Leader in Chipping Sodbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values around sustainability and customer service, as this will help you align your answers with what they’re looking for. We want you to shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how your leadership skills and sales experience can drive results for the Internal Sales Team. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Heidelberg Materials.
We think you need these skills to ace Internal Sales Team Leader in Chipping Sodbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Internal Sales Team Leader role. Highlight your leadership experience and any achievements in sales to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading teams and driving sales growth. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements and how you contributed to team success. Numbers speak volumes, so if you’ve hit targets or improved processes, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Heidelberg Materials UK
✨Know Your Stuff
Before the interview, dive deep into Heidelberg Materials' mission and values. Understand their commitment to sustainability and how they aim to lead in the construction materials industry. This knowledge will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Internal Sales Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated them to exceed targets and deliver excellent customer service. Be ready to discuss specific KPIs you've managed and how you drove improvements.
✨Emphasise Customer Excellence
Heidelberg Materials values outstanding customer service, so be prepared to discuss how you've maintained strong relationships with key accounts. Share stories that highlight your proactive sales activities and how you've ensured a high-quality customer experience in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about potential situations you might face as a team leader, such as managing service complaints or driving sales growth, and outline how you would approach these scenarios effectively.