Transport Planner

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

We are looking for a Transport Planner to play a key role in delivering efficient logistics operations and high levels of customer service at MQP. This role is responsible for coordinating internal and external transport activities, managing orders, and supporting the smooth flow of production and deliveries.

What You’ll Do:

• Coordinate internal and external shipping and orders.
• Optimise resource use to meet customer needs.
• Balance commercial, economic, and quality goals to deliver outstanding service.
• Identify customer requirements and make the best economic use of the company resource to ensure delivery to the satisfaction of the customer.
• Negotiate delivery times to the mutual benefit of the customer and the company.
• Decide delivery priorities in the event of supply issues and liaise with weighbridges.
• Liaise with weighbridge personnel to anticipate potential service issues and seek to resolve any such issues.
• Use forward programme to assess vehicle requirements.
• Negotiate programmes to the mutual benefit of the company and customers.
• Monitor daily programme and advise the customer of delivery status.
• Accurately take/amend customer orders.
• Maintain and update accurate dispatch comments as required.
• Investigate customer queries.
• Investigate haulier queries.
• Ensure use of “desktop text” to update key personnel.
• Develop relationships and form rapport with customers and internal departments.
• Manage customer complaints, referring to a third party where appropriate.
• Order Centre reports as required.
• Maintain a professional demeanour at all times.

Knowledge and Skills Required:

• Good working knowledge of production processes and operational limitations.
• Strong product knowledge, particularly within asphalt and drystone.
• IT literate, with experience using Microsoft Word, Excel, and in‑house systems such as SAP and Syncrotess.
• Strong verbal and written communication skills.
• Experience in a similar working environment.

At Heidelberg Materials, we don’t just offer jobs—we build careers. As a global leader in construction materials, we’re committed to innovation, sustainability, and, above all, our people.

Rewards & Benefits:

• Competitive Package: Salary, bonus incentives, generous pension, and life assurance.
• Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans.
• Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause.
• Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more).
• Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities.

At Heidelberg Materials UK, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.

If you’re interested in joining our team, we encourage you to apply, even if your experience or skill set doesn’t perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s). You may still be the right fit for this or other roles within our company.

Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive. Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.

We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritised.