Senior Operations & Crew Co-ordinator in Southampton

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

The Senior Operations & Crew Co‑ordinator is responsible for co‑ordinating crew travel, training, certification and database management. You will work closely with internal teams and external partners to ensure crew are deployed effectively, records remain accurate, and all compliance requirements are upheld.

Key Responsibilities

• Information & Liaison
  • Act as the primary point of contact between Heidelberg Materials and associated ship management partners for crewing matters.
  • Ensure all crewing databases and records are accurate, up to date, and routinely monitored.
  • Serve as the main contact for sea staff, responding to queries and providing support.
  • Undertake vessel visits as required to meet with crews on board.
• Crew Management & Travel
  • Organise and administer periodic crew changes, ensuring travel is timely, cost‑effective and operationally efficient.
  • Arrange logistics for joining and leaving crew, using appropriate transport options.
  • Maintain accurate records of all crew travel arrangements and associated costs.
  • Ensure travel expenditure remains within approved budgets.
  • Produce a monthly Crew Activity Report summarising current crewing activity.
  • When required, arrange agency sea staff, maintain records, reconcile invoices, and report discrepancies.
• Training & Competence
  • Organise and administer training for UK‑based seafarers, ensuring cost‑effective and compliant delivery.
  • Liaise with training providers to coordinate apprentice programmes, including college attendance and vessel allocation.
  • Identify training needs and arrange appropriate courses.
  • Train and support personnel involved in crewing activities.
• Qualifications, Certification & Records
  • Support the administration of the crew manning matrix and staff assignment to vessels.
  • Ensure vessels are manned in accordance with qualification matrices and required tours of duty.
  • Verify that all sea staff, including agency workers, hold valid qualifications and medical certificates.
  • Maintain up‑to‑date statutory certification records for all personnel.
  • Maintain accurate databases of crew information and vessel movements, liaising closely with crewing partners.
• Health, Safety & Compliance
  • Comply with all corporate health, safety and environmental policies and procedures.
  • Carry out duties in line with Safety Management Manual Procedure B4.
  • Undertake any other reasonable tasks as required.

About You

• Competent user of Microsoft Office, particularly Excel and Outlook.
• Experience maintaining structured records or databases.
• Understanding of health, safety and compliance within an operational environment.

At Heidelberg Materials, we don’t just offer jobs—we build careers. As a global leader in construction materials, we’re committed to innovation, sustainability, and, above all, our people.

Rewards & Benefits

• Competitive Package: Salary, bonus incentives, generous pension, and life assurance.
• Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans.
• Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause.
• Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more).
• Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities.

At Heidelberg Materials UK, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.

If you’re interested in joining our team, we encourage you to apply, even if your experience or skill set doesn’t perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s). You may still be the right fit for this or other roles within our company. Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.