At a Glance
- Tasks: Provide essential admin support and manage customer inquiries in a fast-paced environment.
- Company: Join Heidelberg Materials, a leader in sustainable construction solutions.
- Benefits: Enjoy competitive salary, generous holiday, and family-friendly policies.
- Other info: Great career growth opportunities and a supportive work culture.
- Why this job: Be part of a team driving sustainability in the construction industry.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
The predicted salary is between 26000 - 28000 € per year.
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement.
At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.
What You’ll Be Doing:- Handling verbal and written enquiries efficiently, effectively, politely, and accurately.
- Management of customer card payments (cash sales) & setting up customer accounts.
- Provide support to the transport planner, commercial team & the accounts department.
- Processing of invoices, waste transfer notes & goods received notes.
- Liaise with the commercial, transport & operational staff to ensure the most efficient and effective completion of administration tasks, query resolution & purchase order queries within given timeframes.
- Efficiently handle haulier enquiries to resolution in a timely manner.
- Accurately process all admin within given deadlines.
- Ensure timely production of relevant reports as required by management.
- Maintain good working relationships with various teams within HMUK and external drivers.
- Adherence to company policy & procedures.
- Strong organisational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced commercial environment.
- Excellent attention to detail to ensure accuracy in data entry, document preparation, and reporting.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
- Effective communication skills, both written and verbal, to liaise confidently with internal teams, clients, and suppliers.
- Proactive and solution-oriented mindset, with the initiative to identify and resolve administrative issues before they escalate.
- Previous experience in a commercial, administrative, or sales support role (ideally 1–3 years) is highly desirable.
We’re not just in recycling — we’re leading the way in sustainable construction solutions, including muck away operations that support cleaner, more efficient building practices. With a strong support network and the tools you need to succeed, we’ll help you grow your career.
Key Accountabilities:- To provide professional administrative support to any required business function.
- Accurately capture and record data as requested.
- Where appropriate produce and present periodic reports.
- Ensure all company procedures are adhered to and report noncompliance to line manager.
Salary £26,000 - £28,000
Our Commitments & Perks:- Employer of Choice: Armed Forces Covenant (Silver), Disability Confident Committed, 5% Club (Platinum), Clear Assured (Foundation), STEM Ambassador, and more.
- Compensation Package: Bonus incentives, generous pension schemes, life assurance.
- Work-Life Balance: 27 days holiday (excluding bank holidays), agile working, holiday purchase, sabbatical.
- Family-Friendly Policies: Enhanced leave for maternity, paternity, parental, adoption, neonatal care, IVF, menopause.
- Social Value Initiatives: Paid volunteering days, diversity and inclusion networks.
- Wellbeing Support: EAP, mental health first aiders, cycle to work scheme, discounted private medical, gym discounts, free eye tests.
At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.
We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement. As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.
We believe in building a workplace that is dedicated to promoting inclusivity and diversity. If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description.
Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive. Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.
We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
Administrator in Manchester employer: Heidelberg Materials Limited
Heidelberg Materials UK is an exceptional employer, offering a supportive and inclusive work environment in Manchester, where employees can thrive while contributing to sustainable construction solutions. With a strong commitment to employee growth, generous benefits including 27 days of holiday, family-friendly policies, and a focus on wellbeing, we empower our team to achieve their professional goals while making a positive impact on the environment.
Contact Detail:
Heidelberg Materials Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates right there.
We think you need these skills to ace Administrator in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administrator role. Highlight your organisational skills and attention to detail, as these are key for the position. We want to see how your experience aligns with what we're looking for!
Show Off Your Communication Skills:Since you'll be handling verbal and written enquiries, it's important to demonstrate your effective communication skills. Use clear and concise language in your application to show us you can communicate confidently with internal teams and clients.
Highlight Relevant Experience:If you've got previous experience in a commercial or administrative role, make sure to showcase it! We love seeing how your background can contribute to our team, so don’t hold back on sharing those experiences that relate to the job.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Heidelberg Materials Limited
✨Know Your Stuff
Before the interview, make sure you understand Heidelberg Materials' commitment to sustainability and their role in the construction industry. Familiarise yourself with their operations and values, as this will show your genuine interest in the company and the Administrator role.
✨Showcase Your Skills
Highlight your organisational skills and attention to detail during the interview. Be ready to provide examples of how you've managed multiple priorities or resolved administrative issues in previous roles. This will demonstrate that you're proactive and solution-oriented, which is key for this position.
✨Practice Effective Communication
Since the role involves liaising with various teams and clients, practice clear and confident communication. Prepare to discuss how you've effectively handled verbal and written enquiries in the past, as well as how you maintain good working relationships with colleagues and external partners.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the company's future projects in sustainability, or how they support employee development. It shows you're engaged and thinking about how you can contribute to their goals.
