International BSC Administrator

Heidelberg Materials’ International Business Service Centre (BSC) plays a vital role in keeping our supplier payments running smoothly across multiple countries.

As an International P2P Administrator, you’ll be part of our Northern European Team, supporting the business by delivering accurate, timely supplier payment processing and exceptional customer service. You’ll work closely with internal stakeholders and external suppliers, ensuring best‐in‐class service and robust, auditable processes. This is a fantastic opportunity to grow your skills within a collaborative shared services environment where accuracy, integrity and continuous improvement are valued.

What You’ll Be Doing

• Delivering excellent customer service to internal and external customers using our First Line Support model
• Processing all transactional activities via the relevant workflow tools
• Ensuring compliance with established processes, controls and documentation
• Managing and escalating non‐standard requests and queries efficiently
• Working accurately within agreed SLAs, achieving right‐first‐time outcomes
• Maintaining high levels of integrity and confidentiality
• Keeping clear records to support accurate reporting
• Supporting team targets, change initiatives and continuous improvement
• Taking on additional tasks as required by Team Leads or SSC Senior Management

The Bigger Picture

Within Supplier Accounts, you’ll help support a high‐volume, high‐impact operation:

• Processing 70,000 supplier invoices per month
• Managing shared mailboxes and query workflows
• Liaising with sites across the UK and Northern Europe

What We’re Looking For

• Proven Northern European language skills (written and spoken) – essential
• Excellent written and verbal communication skills
• Strong data entry and attention‐to‐detail skills
• Confident interpersonal skills with a flexible, collaborative approach
• Basic Microsoft Office (Excel) knowledge – desirable but not essential
• A team player who thrives in a structured, process‐driven environment

Education

• 5 GCSEs (or equivalent) at grade C / 4 or above

Rewards & Benefits

• Competitive Package: Salary, bonus incentives, generous pension, and life assurance
• Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options
• Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
• Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
• Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities

At Heidelberg Materials UK, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.

As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry. We believe in building a workplace that is dedicated to promoting inclusivity and diversity.

If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description.