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For Companies At a Glance
- Tasks: Manage customer accounts, conduct risk analysis, and build strong relationships.
- Company: Heidelberg Materials UK, a leader in the construction industry.
- Benefits: Competitive salary, flexible working, generous holiday, and career development opportunities.
- Why this job: Make a real impact through data analysis and exceptional customer service.
- Qualifications: Experience in finance or credit control, strong analytical and communication skills.
- Other info: Inclusive culture with support for personal and professional growth.
The predicted salary is between 28800 - 43200 ÂŁ per year.
The Heidelberg Materials UK Shared Service Centre (SSC) works alongside the business providing administrative support functions and customer excellence. The Customer Accounts (CA) department is responsible for risk analysis and assessment of customer credit limits, collection of accounts receivable, and proactive management of all aspects of customer accounts.
The Opportunity
Our Customer Accounts (CA) department is central to safeguarding business revenue and ensuring an exceptional experience for our customers. We are now looking for a detail‑driven Customer Accounts Analyst to join our high‑performing team. This is an excellent opportunity for someone who enjoys problem‑solving, working with data, and communicating with customers to achieve real business impact.
What You’ll Be Doing
- Conducting risk analysis and setting appropriate customer credit limits
- Managing and collecting accounts receivable to reduce aged debt
- Analysing financial data to identify trends, risks, and improvement opportunities
- Proactively managing all aspects of customer accounts to ensure accuracy and compliance
- Building strong relationships with internal stakeholders and external customers
- Supporting continuous improvement initiatives within the SSC
What We’re Looking For
- Experience within credit control, accounts receivable, financial analysis, or a related field
- Strong analytical skills and confidence interpreting financial data
- Excellent communication and relationship‑building abilities
- A proactive, organised approach with strong attention to detail
- Ability to work effectively in a fast‑paced, team‑focused environment
- Proficiency in Microsoft Excel and financial systems (SAP experience is an advantage)
What We Offer
- A supportive, collaborative working environment
- Opportunities for training, development, and career progression
- Competitive salary and benefits package
- The chance to contribute to a well‑respected industry leader
Rewards & Benefits
- Competitive Package: Salary, bonus incentives, generous pension, and life assurance
- Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options
- Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
- Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
- Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities
If you’re motivated by data, driven to make an impact, and committed to delivering outstanding customer service, we’d love to hear from you.
At Heidelberg Materials UK, we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business. We understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.
As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry. We believe in building a workplace that is dedicated to promoting inclusivity and diversity.
If you’re interested in joining our team, we encourage you to apply, even if your experience or skill set doesn’t perfectly align with the job description. You may still be the right fit for this or other roles within our company.
Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive. Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.
We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
Customer Accounts Analyst in Chipping Sodbury employer: Heidelberg Materials Limited
Contact Detail:
Heidelberg Materials Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Accounts Analyst in Chipping Sodbury
✨Tip Number 1
Network like a pro! Reach out to current employees at Heidelberg Materials through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the application process. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by researching common questions for Customer Accounts Analyst roles. Think about how your skills in financial analysis and customer communication can shine through. Practice makes perfect, so grab a friend and do some mock interviews!
✨Tip Number 3
Show off your analytical skills! Bring examples of how you've used data to solve problems in previous roles. Whether it's a presentation or a simple report, having tangible proof of your abilities can really impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Heidelberg Materials. Good luck!
We think you need these skills to ace Customer Accounts Analyst in Chipping Sodbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Accounts Analyst role. Highlight your experience in credit control, financial analysis, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Don’t forget to mention your problem-solving abilities and your knack for building relationships.
Show Off Your Analytical Skills: Since this role involves a lot of data analysis, make sure to showcase your analytical skills in your application. Provide examples of how you've successfully interpreted financial data or managed accounts in the past. We love seeing real-world impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s super easy and allows us to keep track of your application. Plus, you’ll get updates on your progress, which is always a bonus!
How to prepare for a job interview at Heidelberg Materials Limited
✨Know Your Numbers
As a Customer Accounts Analyst, you'll be dealing with financial data daily. Brush up on your analytical skills and be prepared to discuss how you've interpreted financial data in the past. Bring examples of trends or risks you've identified and how you addressed them.
✨Showcase Your Communication Skills
This role requires excellent communication and relationship-building abilities. Think of instances where you've successfully managed customer accounts or collaborated with internal stakeholders. Be ready to share these stories during your interview to demonstrate your interpersonal skills.
✨Be Proactive and Organised
The job description highlights the need for a proactive and organised approach. Prepare to discuss how you manage your workload and ensure accuracy in your tasks. You might want to mention any tools or methods you use to stay organised, especially in a fast-paced environment.
✨Familiarise Yourself with Relevant Software
Proficiency in Microsoft Excel and financial systems is crucial. If you have experience with SAP, make sure to highlight it. Consider preparing a few examples of how you've used these tools to analyse data or improve processes in previous roles.