At a Glance
- Tasks: Build strong customer relationships and drive sales growth in a fast-paced environment.
- Company: Join Heidelberg Materials, a global leader committed to inclusivity and innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Other info: Dynamic role with opportunities for career advancement in a thriving industry.
- Why this job: Make an impact by delivering exceptional service and growing customer accounts.
- Qualifications: Sales or customer service experience with excellent communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Internal Sales Representative
Build Relationships. Drive Growth. Deliver Exceptional Service.
About us
At Heidelberg Materials, we're looking for a motivated and customer-focused Internal Sales Representative to join our team.
This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and has a passion for delivering outstanding service while driving commercial success.
- What You'll Be Doing
- Growing and Developing Customer Accounts
- Managing an assigned portfolio of customers and building strong, long-term relationships.
- Identifying and securing new business opportunities through proactive outbound sales activity.
- Developing meaningful relationships with key decision-makers and understanding customer needs.
- Creating and managing customer contact plans to maximise sales opportunities.
- Pricing products and services in line with agreed commercial guidelines.
- Supporting market analysis and identifying opportunities for growth and increased market share.
- Delivering an Outstanding Customer Experience
- Acting as a trusted point of contact for customer enquiries via phone and email.
- Producing accurate and timely quotations that meet customer requirements.
- Resolving customer issues and complaints professionally, ensuring positive outcomes whenever possible.
- Working collaboratively with internal teams to ensure smooth order fulfilment and service delivery.
- Taking ownership of customer communications and maintaining regular contact throughout the sales process.
- Supporting Sales and Order Administration
- Managing sales administration activities accurately and efficiently.
- Processing payments for cash sales transactions.
- Maintaining accurate customer information and records within company systems.
- Supporting colleagues across the wider Customer Service Centre when required.
- Developing knowledge across the team to provide flexibility and support business continuity.
- Order Management Support
- Assisting with order placement and amendments when required.
- Processing customer orders accurately within SAP and associated systems.
- Liaising with operational and transport teams to provide realistic delivery solutions.
- Ensuring customers receive clear and timely updates regarding their orders.
What We're Looking For
You’ll be an excellent communicator with strong commercial awareness and a customer-first mindset.
You enjoy building relationships, identifying opportunities, and working collaboratively to achieve results.
You’ll ideally have
- Previous experience in sales, customer service, account management, or a commercial support role.
- Strong relationship-building and communication skills.
- Confidence making outbound calls and generating new business opportunities.
- Excellent organisational and administrative skills.
- The ability to manage multiple priorities in a fast-paced environment.
- A proactive approach to problem-solving and customer care.
- Good IT skills, with experience using business systems and Microsoft Office applications.
- Experience within the construction materials, manufacturing, distribution, or related industries would be beneficial, although not essential.
Why Heidelberg Materials?
At Heidelberg Materials, we are committed to creating an inclusive workplace where everyone can thrive.
We value diverse perspectives, encourage innovation, and invest in the development of our people.
You'll be part of a supportive team where your contribution is recognised and where there are opportunities to develop your career within a global organisation.
If you're passionate about sales, customer service, and building lasting customer relationships, we'd love to hear from you.
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Internal Sales Agent employer: Heidelberg Materials AG
Heidelberg Materials UK is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a competitive salary and a comprehensive benefits package including generous holiday allowances and family-friendly policies. With a strong commitment to innovation and sustainability, the company fosters an inclusive culture where employees can thrive through continuous learning opportunities and active community engagement. Located in Maidenhead, this role provides a unique chance to influence health, safety, and environmental training on a national scale while enjoying a hybrid work model.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Agent
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Agent at Heidelberg Materials AG, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Heidelberg Materials AG. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Agent. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Agent
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Heidelberg Materials AG:When writing your cover letter, make sure to tailor your message specifically for Heidelberg Materials AG. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Heidelberg Materials AG
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Heidelberg Materials AG that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Heidelberg Materials AG that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Heidelberg Materials AG’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
