HEFESTIS is recruiting a Senior Operations Lead for UniDesk, focusing on ITIL-aligned service management and delivery, governance and process change to support members across the UK education sector and beyond.
You will lead ITSM operations across TOPdesk, drive incidents, changes and improvements, manage suppliers, and mentor the operations team, with potential growth toward Head of Service as HEFESTIS expands.
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Senior UniDesk ITIL Operations Lead - Remote UK in Stirling employer: Hefestis Limited
HEFESTIS is an exceptional employer that prioritises professional growth and development within a collaborative and supportive work culture. As a not-for-profit shared services organisation, we offer meaningful opportunities to contribute to the UK Education sector while enjoying flexible working arrangements, generous annual leave, and a comprehensive benefits suite. Join us to be part of a forward-thinking team dedicated to delivering high-quality services and making a real impact across member institutions.
