Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create memorable experiences for guests by providing exceptional service and local insights.
- Company: Join a leading hotel chain known for its warm and welcoming atmosphere.
- Benefits: Flexible hours, competitive pay, and opportunities for career advancement.
- Why this job: Be the face of hospitality and make every guest feel at home.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic work environment with a focus on teamwork and guest satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
When guests enter one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Assistant, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience, but you'll also create a warm atmosphere that makes our guests feel at home in any location.
What will you be doing?
Multi Site Guest Services Assistant in Edinburgh employer: Heeton UK
Contact Detail:
Heeton UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Site Guest Services Assistant in Edinburgh
✨Tip Number 1
Make sure to research the company and its values before your interview. We want to see that you understand what makes our guest experience special and how you can contribute to it.
✨Tip Number 2
Practice your communication skills! As a Guest Services Assistant, you'll be interacting with guests all day. We recommend role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your local knowledge! Guests love insider tips on where to eat or what to do. We want to hear about your favourite spots in the area during the interview.
✨Tip Number 4
Apply through our website for the best chance of landing the job. We keep an eye on applications that come directly from our site, so make sure you get yours in!
We think you need these skills to ace Multi Site Guest Services Assistant in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for guest services and how you create memorable experiences.
Tailor Your Application: Make sure to tailor your application to the role of Multi Site Guest Services Assistant. Highlight any relevant experience you have in hospitality or customer service, and connect it back to how you can enhance our guests' experiences.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Remember, less is often more!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Heeton UK
✨Know the Company Inside Out
Before your interview, take some time to research the hotel and its values. Understand what makes their guest experience unique and be ready to discuss how you can contribute to that warm atmosphere they pride themselves on.
✨Showcase Your People Skills
As a Multi Site Guest Services Assistant, your ability to connect with guests is crucial. Prepare examples of how you've successfully handled customer interactions in the past, especially those that required empathy and problem-solving.
✨Anticipate Common Questions
Think about the types of questions you might be asked, such as how you would handle a difficult guest or what you would do to ensure a friction-free experience. Practising your responses will help you feel more confident during the interview.
✨Dress for Success
First impressions matter! Make sure to dress smartly and appropriately for the interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the hotel professionally.
