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- Tasks: Keep our stylish hotel rooms sparkling clean and ensure guests have everything they need.
- Company: Join the vibrant team at IHG Hotel Indigo, a chic boutique hotel in Glasgow.
- Benefits: Enjoy discounts, extra holiday days, and a supportive work environment with career growth.
- Why this job: Be part of a dynamic team and create memorable experiences for our guests every day.
- Qualifications: A positive attitude, good communication skills, and a commitment to excellent service.
- Other info: Great opportunities for training and development in a fast-growing company.
The predicted salary is between 1200 - 1600 £ per month.
The IHG Hotel Indigo is a luxurious 4-star, boutique hotel in the heart of Glasgow. We have a fantastic opportunity for a Room Attendant to join our team.
As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain the trolley on a daily basis
- Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
- Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
- Be environmentally aware
- Dispose of waste accordingly
- Manage guest requests in a timely and efficient manner
- Comply with hotel security, fire regulations and all health and safety legislation
- Carry out lost property procedures
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for? A Room Attendant serving IHG brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on their own or in teams
- Flexible and reliable
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Hotel experience
- Experience in a similar position
Why you should apply:
- Exclusive access to the employee recognition & reward scheme - Heeton Rewards
- Service-based annual leave (increasing up to a maximum of 5 extra days)
- Employee & Friends/Family discounted rates at Heeton-operated and IHG hotels
- Life Assurance, Income Protection and Employee Assistance schemes
- Referral scheme
- Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more
- Heeton is an expanding company which offers excellent career, training and development opportunities
- Fantastic career potential with one of the UK's fast-growing hotel operators
- Retention bonus on completion of 3 and 6-month service
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Room Attendant in Rottingdean employer: Heeton Hospitality UK
Contact Detail:
Heeton Hospitality UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Rottingdean
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Hotel Indigo and its values. This will help you show that you're genuinely interested in being part of their team and can tailor your answers to fit their vibe.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role, like how you handle guest requests or manage your time. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 3
Dress to impress! Since grooming standards are important in this role, make sure you look sharp for your interview. It shows you understand the importance of presentation and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm right from the start!
We think you need these skills to ace Room Attendant in Rottingdean
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hotel industry. A positive attitude goes a long way!
Tailor Your Application: Make sure to tailor your application specifically for the Room Attendant position at IHG Hotel Indigo. Highlight any relevant experience or skills that match the job description, like your attention to detail and customer service skills.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Heeton Hospitality UK
✨Know the Role Inside Out
Before your interview, make sure you understand what a Room Attendant does. Familiarise yourself with the tasks listed in the job description, like cleaning guest rooms and managing requests. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Room Attendant, delivering excellent customer service is key. Think of examples from your past experiences where you went above and beyond for a guest or handled a tricky situation. Sharing these stories will demonstrate your commitment to high service standards.
✨Dress to Impress
Even though the role is hands-on, first impressions matter! Dress smartly for your interview to reflect the grooming standards expected in the hotel industry. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with or how the hotel supports its staff. Asking insightful questions shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
