At a Glance
- Tasks: Keep our hotel running smoothly with repairs and maintenance tasks.
- Company: Join Hilton, the world's most recognised hospitality brand.
- Benefits: Enjoy service-based annual leave, discounts, and career growth opportunities.
- Other info: Dynamic work environment with excellent employee recognition and rewards.
- Why this job: Be part of a team that ensures guests have an amazing experience.
- Qualifications: One year of maintenance experience and basic plumbing/electrics knowledge.
The predicted salary is between 24000 - 36000 £ per year.
Hilton is the world's most recognised hospitality brand and is the largest upscale operator of hotels in Greater London. We have a fantastic opportunity for a Maintenance Assistant to join the team at the Doubletree by Hilton London Kensington. This is a prestigious 4-star property located in bustling Kensington.
Keeping our hotel running smoothly is vital to our guests' experience – as Maintenance Assistant you’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day, you’ll approach every task with devotion and pride.
Your day-to-day responsibilities will include:
- Repair or replace items around the hotel and refurbish items in guest rooms.
- Organise supplies and make sure equipment is ready for the next day.
- Live up to high safety standards – follow guidelines and inform your supervisor about any incidents, dangerous conditions or unsafe equipment.
- Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool.
- Always keep an eye out for improvements – follow the preventative maintenance calendar and keep everything working and efficient at all times.
- Be a friendly face and helping hand to our guests.
- Keep your supervisor or duty manager informed about any low-running supplies.
- Look smart and approachable in your uniform.
- Be ready to take on extra duties as and when the team needs you.
What we need from you:
- Experience – you’ll have at least one year of maintenance or repair work under your belt.
- A high school diploma or related vocational training.
- On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures.
- Complying with health and safety laws.
- Must speak fluent English.
Why you should apply:
- Service-based annual leave (increasing up to a maximum of 5 extra days).
- Voluntary Medi-cash Scheme.
- Employee & Friends/Family discounted rates at Heeton-operated hotels and Hilton Go Referral scheme.
- Heeton is an expanding company which offers excellent career opportunities.
- Exclusive access to the employee recognition & reward scheme - Heeton Rewards.
- Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Maintenance Assistant employer: Heeton Hospitality UK
Hilton, as the world's most recognised hospitality brand, offers an exceptional work environment for Maintenance Assistants at the Doubletree by Hilton London Kensington. With a strong focus on employee growth and a supportive culture, team members enjoy benefits such as service-based annual leave, exclusive discounts, and access to the Heeton Rewards programme, all while contributing to a prestigious 4-star property in the vibrant heart of Kensington.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Heeton Hospitality UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Heeton Hospitality UK
Don't be shy about reaching out to Heeton Hospitality UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heeton Hospitality UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Heeton Hospitality UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
