At a Glance
- Tasks: Serve delicious breakfasts and create memorable experiences for our guests.
- Company: Join a leading hotel brand known for exceptional hospitality.
- Benefits: Enjoy bonuses, career growth, staff rates, and complimentary stays.
- Other info: Dynamic work environment with opportunities to learn and grow.
- Why this job: Be part of a team that brings warmth and joy to every guest's morning.
- Qualifications: Customer service skills and a passion for hospitality are essential.
The predicted salary is between 22000 - 25000 £ per year.
Great hotel stays memories come from many places. The sights, sounds, scents and the food. As Breakfast Guest Service Assistant, your passion for presentation and dedication to delivering flavour will complete each guest's experience. By taking pride in your workspace and keeping your standards high you'll ensure each guest a memorable breakfast at our hotel. You will also serve food to our guests in the restaurant.
Responsibilities
- Own your kitchen - keep on top of supplies and equipment, and minimise waste
- Tell your Duty Manager about any unsafe equipment, low supplies or safety incidents
- Help create a safe space by following our safety procedures and wearing necessary protective equipment
- Prepare, cook and serve breakfast to Hampton brand standards
- Restock the breakfast buffet to ensure our guests always have adequate supplies
- You may be cross trained to assist the Reception team
- Be cleaner than clean - meet and exceed local cleanliness and hygiene laws
- Washing up and other kitchen duties when needed
- Wear your uniform with pride
- Take on other ad-hoc duties when the whole team needs to pull together
- Help clear guest tables
- Restock condiments and cutlery ensuring supplies never run short
- Keep the restaurant clean and tidy to welcome our guests
Qualifications
- Excellent customer service skills
- Hospitality experience preferred
- Must speak fluent English
- Other languages preferred
Benefits
- Annual bonus for all Team Members
- Fantastic career potential with one of the UK's fastest growing hotel operators
- Employees staff rates across our properties
- Complimentary overnight stays in our properties
- Retention bonus on completion of 3 and 6 month service
- Service based annual leave (increase up to a maximum of 5 extra days)
- On-site parking
Location and Vision Hilton's Vision: To fill the earth with the light and warmth of hospitality - by delivering exceptional experiences - every hotel, every guest, every time. First Direct Arena, Leeds Grand Theatre, and shopping at Victoria Leeds are all about a 10-minute walk from our hotel near the city centre. Trinity Leeds designer shops, The University of Leeds, Leeds Beckett University, and the railway station are all within a mile.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Breakfast Guest Services Assistant in Leeds employer: Heeton Hospitality UK
As a Breakfast Guest Services Assistant at our hotel, you will be part of a vibrant team dedicated to creating memorable experiences for our guests. With fantastic career potential in one of the UK's fastest-growing hotel operators, you will enjoy benefits such as annual bonuses, complimentary overnight stays, and service-based annual leave. Our location near Leeds city centre offers easy access to cultural attractions and shopping, making it an exciting place to work and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Guest Services Assistant in Leeds
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the breakfast menu and the layout of the restaurant. This way, when you chat with guests, you can confidently recommend dishes and make their experience even more enjoyable.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable handling different guest scenarios. The more you practice, the more natural it will feel when you're on the job.
✨Tip Number 3
Show off your passion for presentation! Think about how you can make the breakfast buffet visually appealing. A well-presented spread not only looks great but also enhances the overall guest experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team!
We think you need these skills to ace Breakfast Guest Services Assistant in Leeds
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences that highlight your dedication to creating memorable guest experiences, especially in food service.
Be Specific About Your Skills:Make sure to mention any relevant skills or experiences you have that align with the role. Whether it's customer service or kitchen duties, we want to see how you can contribute to our team!
Keep It Clean and Professional:Just like we maintain high cleanliness standards in our hotel, your application should be tidy too! Proofread for any typos or errors, and keep your formatting consistent to make a great impression.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Heeton Hospitality UK
✨Know Your Breakfast Basics
Familiarise yourself with the breakfast menu and the Hampton brand standards. Being able to discuss specific dishes and how they are prepared will show your passion for food and presentation, which is key for this role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your commitment to creating memorable experiences.
✨Emphasise Teamwork
This role involves working closely with others, so be ready to talk about your experience in a team setting. Share stories that highlight your ability to collaborate and support your colleagues, especially during busy breakfast shifts.
✨Dress for Success
Make sure to wear smart attire for the interview, reflecting the hotel's standards. This shows that you take pride in your appearance and understand the importance of professionalism in the hospitality industry.
