At a Glance
- Tasks: Supervise housekeeping operations and ensure high cleanliness standards for guest satisfaction.
- Company: Join a growing hotel chain focused on memorable guest experiences.
- Benefits: Enjoy competitive pay, extra annual leave, and discounts at our hotels.
- Other info: Great career growth opportunities and access to employee rewards.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Must have supervisory experience in housekeeping and fluent English skills.
The predicted salary is between 20250 - 24750 £ per year.
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience.
As Housekeeping Supervisor you will assist the Head Housekeeper in supervising all aspects of housekeeping function - ensuring high standards are maintained.
- Your day-to-day People
- Financial
- Maintain proper inventory levels, managing cost per room for supplies and labor (for example: bed & bath linen reuse and laundry operation).
- Guest Experience
- Check public areas, guest rooms/suites, equipment, and linens are clean and in good repair advise team members of areas of improvements
- Perform housekeeping duties necessary, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction
- Handle complaints and special requests to achieve complete guest satisfaction
- Comply with special needs and requests of the guests, VIPs and repeat visitors
- Responsible Business
- Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining "green" initiatives (for example: container recycling and cleaning agents)
- May maintain procedures for the security of lost and found items
- Perform other duties as assigned.
- Minimum secondary education attainment
- Minimum one year of housekeeping supervisory experience
- Must speak fluent English.
- Other languages advantageous.
- Service-based annual leave (increasing up to a maximum of 5 extra days)
- Voluntary Medi-cash Scheme
- Employee & Friends/Family discounted rates at Heeton-operated hotels
- Referral scheme
- Heeton is an expanding company which offers excellent career opportunities.
- Exclusive access to the employee recognition & reward scheme - Heeton Rewards
- Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of eligibility will be required from candidates as part of the recruitment process
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Housekeeping Supervisor (Multi-Site) in London employer: Heeton Hospitality UK
Heeton is an exceptional employer that prioritises both employee satisfaction and guest experience, making it a fantastic place to work as a Housekeeping Supervisor. With a strong focus on career growth, employees benefit from extensive training opportunities, a rewarding recognition scheme, and generous annual leave that increases with service. Located in the UK, Heeton fosters a supportive work culture that values sustainability and teamwork, ensuring that every team member feels valued and empowered to contribute to memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor (Multi-Site) in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Heeton Hospitality UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Heeton Hospitality UK
Don't be shy about reaching out to Heeton Hospitality UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor (Multi-Site) in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heeton Hospitality UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Heeton Hospitality UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
