At a Glance
- Tasks: Clean and maintain guest rooms to ensure a top-notch experience.
- Company: Join the vibrant team at Hampton by Hilton - Leeds.
- Benefits: Annual bonuses, staff rates, complimentary stays, and extra annual leave.
- Other info: Great career potential in a dynamic environment close to city attractions.
- Why this job: Be part of a growing hotel brand and make guests feel at home.
- Qualifications: Positive attitude, good communication, and commitment to customer service.
The predicted salary is between 20000 - 22000 € per year.
We have a fantastic opportunity to join our team as a Room Attendant at Hampton by Hilton - Leeds.
As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on daily basis
- Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
- Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
- Be environmentally aware
- Dispose of waste accordingly
- Manage guest requests in a timely and efficient manner
- Comply with hotel security, fire regulations and all health and safety legislation
- Carry out lost property procedures
- Assist other departments wherever necessary and maintain good working relationships
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on their own or in teams
- Flexible and reliable
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Hotel experience
- Experience in a similar position
Why you should apply:
- Annual bonus for all Team Members
- Fantastic career potential with one of the UK's fastest growing hotel operators
- Employees staff rates across our properties
- Complimentary overnight stays in our properties
- Retention bonus on completion of 3 and 6 month service
- Service based annual leave (increase up to a maximum of 5 extra days)
- On-site parking
Hilton's Vision: To fill the earth with the light and warmth of hospitality –by delivering exceptional experiences – every hotel, every guest, every time.
First Direct Arena, Leeds Grand Theatre, and shopping at Victoria Leeds are all about a 10-minute walk from our hotel near the city center. Trinity Leeds designer shops, The University of Leeds, Leeds Beckett University, and the railway station are all within a mile.
Room Attendant employer: Heeton Concept Hotels
Hampton by Hilton - Leeds is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture, employees enjoy fantastic benefits such as annual bonuses, complimentary stays, and career advancement opportunities within one of the UK's fastest-growing hotel operators. Located in the heart of Leeds, the hotel offers easy access to local attractions, making it an ideal place for those seeking a rewarding and dynamic work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the Hampton by Hilton - Leeds. Familiarise yourself with the area and the vibe of the place. This will not only help you feel more comfortable but also show your genuine interest in the role.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant and rehearse your answers. Focus on your customer service skills and any relevant experience you have. We want to hear how you can contribute to creating that exceptional guest experience!
✨Tip Number 3
Dress to impress! As a Room Attendant, grooming standards are key. Show up looking sharp and professional. It reflects your commitment to the role and the high standards expected at Hilton.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team at Hampton by Hilton.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about the role of Room Attendant and how you can contribute to creating a fantastic experience for our guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. If you've worked in housekeeping or customer service before, shout about it! We love seeing how your skills align with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without any fluff. This helps us get a quick understanding of who you are!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Heeton Concept Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, managing requests, and maintaining high standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent guest experiences, be ready to share examples of how you've provided great customer service in the past. Think of specific situations where you went above and beyond to meet a guest's needs.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview looking neat and professional. Good grooming standards are essential for a Room Attendant, so show that you take pride in your appearance.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the position and helps you determine if it's the right fit for you.
