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- Tasks: Deliver top-notch customer service and manage guest needs during night shifts.
- Company: A growing hotel chain in the UK with a focus on guest satisfaction.
- Benefits: Discounted hotel rates, annual leave perks, and career development opportunities.
- Why this job: Join a dynamic team and make guests' nights memorable while developing your career.
- Qualifications: Strong communication skills and a positive work ethic are essential.
- Other info: Flexible hours in a vibrant environment with plenty of growth potential.
The predicted salary is between 24000 - 36000 £ per year.
A growing hotel chain in the UK seeks a Night Guest Service Assistant in Edinburgh. In this role, you will deliver excellent customer service, manage guest needs, and ensure cleanliness in public and guest areas.
Ideal candidates possess strong communication skills and a positive work ethic. Enjoy employee benefits such as discounted hotel rates, annual leave perks, and career development opportunities. A flexible and dedicated approach is essential for success in this dynamic environment.
Night Guest Services Associate — Rewards & Discounts employer: Heeton Concept Hotels
Contact Detail:
Heeton Concept Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Guest Services Associate — Rewards & Discounts
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Night Guest Services Associate role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. We all know how important communication skills are in this role, so be ready to showcase your positive work ethic and flexibility during the chat!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look professional and approachable when you show up for your interview. It’s all about showing that you’re ready to deliver excellent customer service from the get-go.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, you’ll be one step closer to enjoying those sweet employee benefits like discounted hotel rates!
We think you need these skills to ace Night Guest Services Associate — Rewards & Discounts
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to meet guest needs, as this is key for the Night Guest Services Associate role.
Keep It Clean and Professional: Just like we maintain cleanliness in our hotels, your application should be tidy too! Use clear formatting and check for any spelling or grammar mistakes. A polished application shows us you care about the details.
Be Yourself!: We’re looking for candidates with a positive work ethic and a flexible approach. Don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our dynamic environment.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and consider you for the Night Guest Services Associate position!
How to prepare for a job interview at Heeton Concept Hotels
✨Know the Company
Before your interview, do a bit of research on the hotel chain. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Night Guest Services Associate, you'll be dealing with guests directly. Prepare examples from your past experiences where you provided excellent customer service or resolved issues. Highlighting these skills will demonstrate that you're the right fit for the role.
✨Emphasise Flexibility and Dedication
This position requires a flexible approach, especially during night shifts. Be ready to discuss how you've adapted to changing situations in previous jobs. Showing that you're dedicated and can handle dynamic environments will make you stand out.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, training opportunities, or employee benefits. This shows that you're serious about the role and eager to learn more about the company.
