Heeton Concept Hotels is seeking a Guest Service Manager in Manchester to lead the front office, ensuring high service standards and a welcoming atmosphere. You will guide the reception team, coordinate with housekeeping and maintenance, and drive guest satisfaction through proactive leadership and training.
The role reports to the Hotel Operations Manager and involves day-to-day operations, staffing, and continuous improvement across guest services.
#J-18808-LjbffrGuest Experience Manager - Front Office & Team Leader in Manchester employer: Heeton Concept Hotels
Heeton Concept Hotels in Leeds is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As part of one of the UK's fastest-growing hotel operators, you will enjoy fantastic career potential, competitive benefits such as annual bonuses and complimentary overnight stays, all while being part of a team dedicated to delivering memorable experiences for our guests.
