Heeton Concept Hotels in Manchester is seeking a Guest Service Manager to lead front office operations and deliver a memorable guest experience. You will oversee daily front desk activities, coordinate with housekeeping and maintenance, and mentor staff to maintain high service standards across the hotel.
The role requires strong communication, organization and leadership skills, with fluency in English. Based in a central Manchester hotel, you will report to the Hotel Operations Manager and
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Guest Experience Leader – Front Office in Manchester employer: Heeton Concept Hotels
Heeton Hotels is an exceptional employer that prioritises employee growth and satisfaction, offering a supportive work culture where teamwork and quality service are at the forefront. With benefits such as service-based annual leave, a comprehensive rewards scheme, and opportunities for career advancement, employees can thrive in a dynamic environment while enjoying exclusive discounts and voluntary benefits. Located in the UK, Heeton provides a unique opportunity to be part of an expanding company dedicated to creating memorable guest experiences.
