At a Glance
- Tasks: Supervise maintenance projects and ensure our hotel runs smoothly for guests.
- Company: Join Heeton, a growing company with a focus on inclusivity and diversity.
- Benefits: Enjoy service-based annual leave, discounts, and a range of voluntary benefits.
- Other info: Great career growth opportunities in a dynamic and supportive environment.
- Why this job: Make a real impact by keeping our hotels looking sharp and running efficiently.
- Qualifications: Experience in maintenance supervision and vocational training in plumbing or electrics.
The predicted salary is between 36000 - 60000 £ per year.
Keeping our hotel running smoothly is vital to our guest's experience – as the Maintenance Supervisor you will support the Cluster Maintenance Manager with project work whilst overseeing the in‑house Maintenance team members. You will keep everything looking sharp and running like clockwork, from simple repairs to forward thinking for the next day. With naturally high standards to support our own, you will approach every task with devotion and pride.
You will ensure the highest quality of product both external and internal with key emphasis on standards, Health & Safety, sustainability and cost control and will also direct and develop your team to support you in these areas. Your day-to-day tasks will include:
- Repair or replace items around the hotel and refurbish items in guest rooms.
- Organise supplies and make sure equipment is ready for the next day.
- Live up to high safety standards – follow guidelines and inform your GM and Cluster Maintenance Manager about any incidents, dangerous conditions or unsafe equipment.
- Follow the preventative maintenance calendar and keep everything working and efficient at all times.
- Complete statutory health and safety maintenance checks ensuring compliance paperwork is up to date and in good order.
- Liaise with contractors to ensure competitive quotes and be available to assist them whilst they are on site.
- Plan daily and weekly tasks for Maintenance Engineers in the hotels.
- Provide support and technical guidance to Maintenance Assistants and other hotel staff.
- Supervise and check the work of on‑site Maintenance Engineers.
- Ensure that facilities, such as water, heating and lifts, are well‑maintained.
- Keep your GM and Cluster Maintenance Manager informed about any low‑running supplies.
- Be available for any emergencies and preserve the building and its systems during the emergency.
- Ensure all guests and colleagues are safe during emergencies.
- Plan and implement maintenance projects in both properties.
- Support and share best practices with other Maintenance personnel within the group.
What we need from you:
- Similar supervisory experience of maintenance or repair work within a hospitality environment.
- Vocational training, preferably plumbing and electrics.
- Proficiency in Microsoft Office and maintenance reporting systems.
- A working knowledge of basic plumbing, electrics and preventative maintenance procedures.
- Strong organisation, time management, delegation, prioritising skills and the ability to handle a complex, varied workload.
Why you should apply:
- Service‑based annual leave (increasing up to a maximum of 5 extra days).
- Voluntary Medi‑cash Scheme.
- Employee & Friends/Family discounted rates at Heeton‑operated hotels and Hilton Go.
- Referral scheme.
- Heeton is an expanding company which offers excellent career opportunities.
- Exclusive access to the employee recognition & reward scheme – Heeton Rewards.
- Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more.
Heeton is all about building a workplace for the future, we believe in equal opportunities and celebrate diversity. We are an inclusive workplace, where everyone is welcome, and everyone can be natural, and be the best versions of themselves. We recognise that we are on a journey with regard to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
Maintenance Supervisor employer: Heeton Concept Hotels
Heeton Concept Hotels is an exceptional employer that prioritises creating a warm and welcoming environment for both guests and staff. Located in the vibrant heart of Manchester, we offer our employees opportunities for personal growth and development within a supportive team culture, alongside competitive benefits that enhance work-life balance. Join us to be part of a dynamic hospitality team dedicated to delivering memorable experiences while enjoying the unique advantages of working in a bustling city.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Heeton Concept Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Heeton Concept Hotels
Don't be shy about reaching out to Heeton Concept Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Heeton Concept Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Heeton Concept Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
