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- Tasks: Keep guest rooms sparkling clean and ensure a welcoming atmosphere.
- Company: Join the vibrant team at Hampton by Hilton - Leeds.
- Benefits: Enjoy annual bonuses, staff rates, and complimentary stays.
- Why this job: Be part of a fast-growing hotel brand and make guests feel at home.
- Qualifications: Positive attitude, good communication skills, and a commitment to service.
- Other info: Great career growth opportunities and a fun work environment.
The predicted salary is between 20000 - 22000 £ per year.
We have a fantastic opportunity to join our team as a Room Attendant at Hampton by Hilton - Leeds.
As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on daily basis
- Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
- Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
- Be environmentally aware
- Dispose of waste accordingly
- Manage guest requests in a timely and efficient manner
- Comply with hotel security, fire regulations and all health and safety legislation
- Carry out lost property procedures
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for? A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on their own or in teams
- Flexible and reliable
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Hotel experience
- Experience in a similar position
Why you should apply:
- Annual bonus for all Team Members
- Fantastic career potential with one of the UK's fastest growing hotel operators
- Employees staff rates across our properties
- Complimentary overnight stays in our properties
- Retention bonus on completion of 3 and 6 month service
- Service based annual leave (increase up to a maximum of 5 extra days)
- On-site parking
Hilton's Vision: To fill the earth with the light and warmth of hospitality –by delivering exceptional experiences – every hotel, every guest, every time.
First Direct Arena, Leeds Grand Theatre, and shopping at Victoria Leeds are all about a 10-minute walk from our hotel near the city center. Trinity Leeds designer shops, The University of Leeds, Leeds Beckett University, and the railway station are all within a mile.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Room Attendant in Leeds employer: Heeton Concept Hotels
Contact Detail:
Heeton Concept Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant in Leeds
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Hampton by Hilton - Leeds. Familiarise yourself with their values and what they stand for. This will help you show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your customer service skills and any relevant experience you have. We want you to shine!
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. Good grooming standards are key in this role, so show them you can embody that from the get-go.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Hampton by Hilton - Leeds. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Room Attendant in Leeds
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about the role of Room Attendant and how you can contribute to creating a fantastic experience for our guests.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills. If you've worked in housekeeping or have customer service experience, shout about it! We love seeing how your background fits with what we do at Hampton by Hilton.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Room Attendant position. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Heeton Concept Hotels
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, managing requests, and maintaining high standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent guest experiences, be ready to share examples of how you've provided great customer service in the past. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your commitment to hospitality.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview looking neat and professional. Good grooming standards are essential for a Room Attendant, so dress smartly to reflect that. It shows you take the opportunity seriously and understand the importance of presentation.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. Asking insightful questions not only shows your interest but also helps you determine if the job is the right fit for you.