At a Glance
- Tasks: Serve delicious breakfasts and create memorable experiences for our guests.
- Company: Join one of the UK's fastest-growing hotel operators with a vibrant team culture.
- Benefits: Enjoy annual bonuses, staff rates, complimentary stays, and extra annual leave.
- Other info: Opportunity for career growth and a fun work environment.
- Why this job: Be part of a dynamic team and make every guest's morning special.
- Qualifications: Excellent customer service skills; hospitality experience is a plus.
The predicted salary is between 22000 - 25000 £ per year.
Great hotel stays memories come from many places. The sights, sounds, scents and the food. As Breakfast Guest Service Assistant, your passion for presentation and dedication to delivering flavour will complete each guest’s experience. By taking pride in your workspace and keeping your standards high you’ll ensure each guest a memorable breakfast at our hotel. You will also serve food to our guests in the restaurant.
Your day-to-day:
- Own your kitchen – keep on top of supplies and equipment, and minimise waste
- Tell your Duty Manager about any unsafe equipment, low supplies or safety incidents
- Help create a safe space by following our safety procedures and wearing necessary protective equipment
- Prepare, cook and serve breakfast to Hampton brand standards
- Restock the breakfast buffet to ensure our guests always have adequate supplies
- You may be cross trained to assist the Reception team
- Be cleaner than clean – meet and exceed local cleanliness and hygiene laws
- Washing up and other kitchen duties when needed
- Wear your uniform with pride
- Take on other ad-hoc duties when the whole team needs to pull together
- Help clear guest tables
- Restock condiments and cutlery ensuring supplies never run short
- Keep the restaurant clean and tidy to welcome our guests
What we need from you:
- Excellent customer service skills
- Hospitality experience preferred
- Must speak fluent English
- Other languages preferred
Why you should apply:
- Annual bonus for all Team Members
- Fantastic career potential with one of the UK's fastest growing hotel operators
- Employees staff rates across our properties
- Complimentary overnight stays in our properties
- Retention bonus on completion of 3 and 6 month service
- Service based annual leave (increase up to a maximum of 5 extra days)
- On-site parking
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Breakfast Guest Services Assistant in Leeds employer: Heeton Concept Hotels
Join a dynamic team at one of the UK's fastest growing hotel operators, where your role as a Breakfast Guest Services Assistant will not only enhance guest experiences but also offer you fantastic career potential. With benefits like annual bonuses, complimentary overnight stays, and a supportive work culture that prioritises employee growth, you'll find a rewarding environment that values your contributions and encourages you to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Guest Services Assistant in Leeds
✨Tip Number 1
Get to know the hotel vibe! Before your interview, pop by the hotel or check out their social media. Understanding their style and what makes them tick will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest. Share these stories during your chat – it’ll show you’re ready to create those memorable breakfast experiences!
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects the hotel's standards. It shows you take pride in your appearance and understand the importance of presentation in hospitality.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role!
We think you need these skills to ace Breakfast Guest Services Assistant in Leeds
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share any experiences that highlight your dedication to creating memorable guest experiences, especially in food service.
Be Specific About Your Skills:Make sure to mention your customer service skills and any relevant experience you have in the hospitality sector. We want to see how you can contribute to our breakfast service and keep our guests smiling!
Keep It Clean and Professional:Just like we maintain high cleanliness standards in our kitchen, your application should be tidy too! Proofread for any typos or errors, and ensure it’s well-structured and easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Heeton Concept Hotels
✨Know Your Breakfast Basics
Brush up on your knowledge of breakfast foods and presentation. Be ready to discuss your favourite breakfast dishes and how you would serve them. This shows your passion for the role and helps you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest. This will demonstrate your dedication to creating memorable experiences for guests.
✨Emphasise Teamwork
Since you'll be working closely with the kitchen and reception teams, highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, especially in a hospitality setting.
✨Dress the Part
Make sure to wear smart attire that reflects the hotel's standards. Even if it's just an interview, showing that you take pride in your appearance can make a great first impression. Plus, it sets the tone for your commitment to the role.
