Heeton Concept Hotels is seeking a friendly Guest Services Assistant to warmly welcome guests and manage check-in/check-out, while providing local insights to ensure a friction-free stay.
You will promote the IHG loyalty program, handle bookings, process payments, and support bar, restaurant, and events with a strong focus on outstanding service. This role emphasizes teamwork and guest satisfaction.
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Guest Experience Lead — Warm Welcome & Top Service employer: Heeton Concept Hotels
Heeton Hotels is an exceptional employer that prioritises employee growth and satisfaction, offering a supportive work culture where teamwork and quality service are at the forefront. With benefits such as service-based annual leave, a comprehensive rewards scheme, and opportunities for career advancement, employees can thrive in a dynamic environment while enjoying exclusive discounts and voluntary benefits. Located in the UK, Heeton provides a unique opportunity to be part of an expanding company dedicated to creating memorable guest experiences.
