Doubletree by Hilton London Kensington is seeking a Guest Service Assistant to welcome guests, handle bookings, and deliver a friction-free experience in a prestigious 4-Star setting.
You will check guests in and out, share local insights, upsell services, process transactions, and act as a friendly, knowledgeable ambassador in the lobby, ensuring guests feel at home from arrival to departure.
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Guest Experience Concierge employer: Heeton Concept Hotels
Heeton Hotels is an exceptional employer that prioritises employee growth and satisfaction, offering a supportive work culture where teamwork and quality service are at the forefront. With benefits such as service-based annual leave, a comprehensive rewards scheme, and opportunities for career advancement, employees can thrive in a dynamic environment while enjoying exclusive discounts and voluntary benefits. Located in the UK, Heeton provides a unique opportunity to be part of an expanding company dedicated to creating memorable guest experiences.
