Senior Asset Delivery Manager in Newport

We're looking for an experienced and driven Senior Asset Delivery Manager to lead the delivery of major investment programmes across our housing portfolio. Reporting to the Head of Asset Investment, you will oversee planned maintenance, capital works, regeneration, and improvement projects, ensuring they are delivered safely, on time, within budget, and to the highest quality standards. Leading a team of asset professionals, you will play a key role in improving homes and communities, driving value for money, enhancing customer outcomes, and ensuring compliance with all relevant regulatory and building safety requirements. This is an exciting opportunity for a strategic leader with strong programme delivery, contract management, and stakeholder engagement experience to make a lasting impact on residents and neighbourhoods. A full UK Driving licence is essential for this role.

Specifically, in the role you will:

• Investment Programme Delivery
  • Lead the end-to-end delivery of planned maintenance and capital investment programmes across the housing stock, including kitchens, bathrooms, roofs, windows, energy improvements, component replacement, refurbishment, regeneration, and other improvement works.
  • Manage multiple investment workstreams, ensuring effective programme planning, prioritisation, phasing, resource allocation, risk management, and delivery against agreed milestones.
  • Ensure programmes and projects are appropriately scoped, planned, costed, and delivered in accordance with organisational priorities, customer expectations, and regulatory requirements.
  • Provide leadership across a diverse portfolio of projects focused on the improvement, renovation, repair, repurposing, and conversion of homes.
• Leadership and Team Management
  • Lead, manage, coach, and develop Asset Delivery Managers, surveyors, and technical teams to ensure effective delivery and consistent professional standards.
  • Establish a high-performing, customer-focused culture that promotes accountability, collaboration, innovation, and continuous improvement.
  • Provide clear direction, performance management, training, support, and development opportunities to colleagues.
  • Ensure resident engagement and customer commitments are central to investment planning and delivery.
• Financial, Commercial and Contract Management
  • Maintain accountability for significant capital and revenue investment budgets, including financial planning, forecasting, monitoring, cost control, and management of financial risks.
  • Ensure investment programmes deliver value for money through effective procurement, commercial management, cost analysis, value engineering, and benefits realisation.
  • Support the development of external funding opportunities and ensure investment decisions align with organisational priorities.
  • Provide strategic oversight of contractor and supply chain performance, ensuring delivery against contractual obligations, KPIs, service standards, and agreed outcomes.
  • Lead contractor performance reviews, manage risks and variations, resolve performance issues, and drive continuous improvement.
• Compliance, Safety, Quality and Assurance
  • Ensure all investment programmes comply with statutory, regulatory, and organisational requirements, including Building Safety legislation, CDM Regulations, fire safety requirements, health and safety obligations, and relevant housing standards.
  • Establish effective governance, assurance, and risk management arrangements to identify, monitor, and mitigate programme risks, issues, and dependencies.
  • Maintain robust quality assurance frameworks covering specifications, workmanship, inspections, handovers, defect management, and customer outcomes.
  • Provide technical leadership and guidance to ensure consistency in project scoping, specifications, surveying, inspections, and delivery standards.
  • Promote safe working practices for employees, contractors, residents, and stakeholders in line with organisational health and safety policies.
• Customer Focus and Service Improvement
  • Ensure effective communication with residents, leaseholders, private occupants, and stakeholders throughout investment programmes.
  • Ensure complaints, queries, and customer feedback are managed effectively in accordance with organisational policies and used to improve services.
  • Drive service improvements through technology, innovation, and improved ways of working to enhance customer experience and efficiency.
  • Develop collaborative working relationships across the organisation to support a one-team approach to service delivery.
• Strategic Contribution and Reporting
  • Support the Head of Asset Investment in delivering the organisation's Corporate Strategy, Asset Management Strategy, and operational objectives.
  • Work with the Property and Place Leadership Team and other senior managers to develop, monitor, and evaluate investment programmes and performance.
  • Provide reports, performance information, data analysis, and business intelligence to support effective decision-making and governance.
  • Provide expert professional and technical advice, guidance, and practical solutions to complex asset-related issues.

For further information about the role, please contact us.

Application Process: We require an application form to be completed for every role. We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application.

Your Hedyn, our comprehensive benefits package: We believe Hedyn is a great place to work and it's important to us that our people feel the same way. As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential. We are still at the beginning of our journey. Join us to help shape it. We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.