Hub Coordinator in Newport

We're looking for a confident, people-focused Hub Coordinator to be the welcoming face of Hedyn's new head office and depot. In this varied and front-facing role, you'll be the first point of contact for colleagues, visitors, and contractors - ensuring everyone has a smooth, positive experience from the moment they arrive.

You'll play a key part in keeping our hub running efficiently: managing reception services, coordinating deliveries and room bookings, supporting events and inductions, and helping maintain a safe, well-managed workplace. If you thrive in a busy environment, enjoy helping others, and have strong organisational and communication skills, this is a fantastic opportunity to make a real impact at the heart of our new site.

Specifically, in the role you will:

• Welcome colleagues, visitors, and contractors with professionalism and warmth.
• Manage room bookings, sign-in systems, and visitor records.
• Coordinate deliveries, mail, and stock handling for the site.
• Support meeting and event setup, including workplace inductions.
• Monitor shared areas and report issues promptly.
• Assist with basic facilities tasks in collaboration with the Workplace Experience team.
• Provide guidance on workplace systems and services.
• Maintain records of daily activity, issues, and feedback.
• Act as a local contact for site-related queries and requests.

Dimensions & Limits of Authority:

• Financial Responsibility: None directly; may support coordination of deliveries and stock.
• People Responsibility: No line management; acts as a key contact for site users.
• Sphere of Activity: Based at head office and depot; occasional travel to other sites.
• Other: Supports reception and coordination for a multi-functional workplace hub.

For further information about the role, please contact us.

Application Process: We require an application form to be completed for every role. We do not require recruitment agency support at this time - all speculative CVs will be treated as a direct application.

Your Hedyn, our comprehensive benefits package: We believe Hedyn is a great place to work and it's important to us that our people feel the same way. As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.

• Enhanced Pension Scheme: We offer an attractive pension scheme with generous employer contributions.
• Enhanced Annual Leave: You'll start on 25 days annual leave (+ Bank Holidays) which would increase to 30 days following 3 years' service.
• Agile Working Policy (dependent on role): Hedyn work with the philosophy that 'work is something you do rather than somewhere you go.'
• Health and Wellbeing: We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption.
• Development: We offer many professional and personal development options such as paying for professional membership, sponsored study opportunities and career progression and development.

If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.