Estate Services Operative in Newport, Wales

We're looking for an Estates Services Operative to join our Property & Place team at Hedyn. This is a hands-on role with a strong focus on cleaning, which will make up the majority of your day-to-day responsibilities. You'll be responsible for maintaining high standards of cleanliness across communal areas, including hallways, kitchens, offices, stairwells and external spaces, ensuring our homes and estates are safe, hygienic and well presented for residents. In this role you'll work closely with colleagues and residents, support basic grounds maintenance, and report any issues to help keep our communities running smoothly. If you take pride in your work, are reliable, and are committed to delivering great service, we'd love to hear from you.

A full UK Driving Licence, access to own vehicle and business insurance is essential for this role.

Specifically, in the role you will:

• Communicate effectively with residents, internal trade teams and external contractors to ensure excellent customer service.
• Work effectively with contractors and other members of Hedyn staff assisting gain access to parts of the buildings when required.
• Clean schemes and Hedyn buildings in areas such as kitchens, internal communal hallways, stairs, offices, lounge areas and toilets (in general) including walls, floors, furniture, handrails, doors, windows, and all areas of the place of work to the Hedyn standard.
• Report any defects in the facilities structure or equipment to the Scheme Manager, your Line Manager or relevant person.
• Observe all regulations related to Health & Safety at Work including COSHH, Manual Handling and the Organisation's Health & Safety Policy.
• Report to line manager when stock is required.
• Contribute to the support of the residents by reporting any concerns, hazards or incidents to the Line Manager.
• Maintain external cleanliness of Hedyn grounds and safety of the buildings, including litter clearance on communal land, shrub bed areas, car parks, paths and emptying of Hedyn bins and reporting of any defects and hazards to areas.
• Work collaboratively with all other service areas to ensure that works delivery is fit for purpose and capable of delivering Value for Money services across the business portfolio of activities.
• Mentor, coach and develop apprentices, seasonal staff and other members of staff.
• Work collaboratively with colleagues and stakeholders across the business internally and externally.
• Always work in a safe and appropriate manner to meet the duties and responsibilities within the Health and Safety policies and procedures of the association.
• Perform additional, reasonable duties as required.

For further information about the role, please contact us.

Application Process: We require an application form to be completed for every role. We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application.

Your Hedyn, our comprehensive benefits package: We believe Hedyn is a great place to work and it's important to us that our people feel the same way. As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.

Enhanced Pension Scheme: We offer an attractive pension scheme with generous employer contributions of up to 12%. You are able to determine the level of contributions that is right for you.

Enhanced Annual Leave: You'll start on 25 days annual leave (Bank Holidays) which would increase gradually to 30 days following 3 years' service.

SMART Working (dependent on role): You're trusted to manage your time to work in a way that meets the needs of our customers, colleagues and communities. At Hedyn, we believe that 'work is something you do rather than somewhere you go.'

Health and Wellbeing: We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption.

Flexible Benefits: We have a flexible benefits package that allows colleagues to spend £625 towards the benefits that suit them. There is a wide range of benefits available to choose from including Private Medical Insurance, Health Cash Plan, the option to have your professional memberships paid for, and Electric Vehicles.

Development: We offer many professional and personal development options such as sponsored study opportunities and career progression and development. We want you to be at your very best.

Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.