Healthy Homes Team Leader in London

About the vacancy: Looking for a role where you can make a real difference to people's lives? At Hedyn, one of Wales' largest housing associations, you'll play a key leadership role in ensuring residents live in safe, healthy, and high-quality homes. As we continue to grow, we're investing in our homes, communities, and people, offering the opportunity to be part of an ambitious organisation committed to creating connected communities where everyone can live well. You'll benefit from a supportive and inclusive culture, opportunities for professional development, and the chance to shape services that have a lasting impact on customers and neighbourhoods across South East Wales.

As Healthy Homes Team Leader, you'll lead a team of surveyors and coordinators responsible for delivering vital property improvements and remedial works. The role focuses on resolving complex housing issues including damp and mould, structural defects, disrepair cases, and compliance risks, ensuring homes meet Fitness for Human Habitation standards and wider regulatory requirements. You'll oversee contractor performance, manage budgets, drive service improvements, support resident engagement, and provide expert technical guidance, while helping to deliver excellent outcomes for customers and value for money for the business.

Specifically, in the role you will:

• Coordinate the delivery of the Remedial Works, ensuring all works align with the organisation's Asset Management strategy, ensuring timely delivery for vulnerable residents;
• Ensure all homes remain compliant with current regulation, primarily through the proactive management of the Disrepair Management and the mitigation of HHSRS hazards;
• Guide the team of surveyors to ensure robust inspections and works are carried out to mitigate the 29 hazards under the Housing Health and Safety Rating System (HHSRS), with a focus on damp, mould, and structural integrity;
• Support the Healthy Homes manager to manage budgets related to your area of work, approving contract spend and ensuring value for money is delivered;
• Motivate the team and manage processes to improve customer service and efficiency of delivery whilst ensuring procedures are followed and compliance and regulatory standards are met;
• Contribute to the development of the investment programme, ensuring all remedial works align with the organisation's wider assets and sustainability objectives;
• Monitor efficient contract delivery for remedial works and work with the Investment team to align, where possible within Hedyn's Investment programme, to deliver value for money and efficiencies;
• Support the Disrepair Management, effectively to minimise litigation costs and ensure all remedial works are executed to a high standard;
• Deliver site supervision visits as necessary in an efficient manner to ensure consistent high levels of quality are delivered and ensure that Health and Safety requirements are being always implemented by Hedyn staff and contractors;
• Provide expert professional or technical advice, guidance, consultation, and solutions for structural defect works, identifying root causes in an intelligible and timely fashion to colleagues or senior management;
• Developing a network of collaborative, productive and effective working relationships with colleagues across the association, to ensure a one team approach is taken to service delivery;
• Lead, manage, motivate, and support direct reports, monitoring and appraising performance, allocating day to day work, and ensuring that all team members' responsibilities are conducted effectively and in a timely manner, promoting value for money;
• Drive service improvements through technology and innovative working methods that ensures value for money services for customers.

To always work in a safe and appropriate manner to meet the duties and responsibilities within the Health and Safety policies and procedures of the association.

Your Hedyn, our comprehensive benefits package: We believe Hedyn is a great place to work and it's important to us that our people feel the same way. As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.