Working across the housing portfolio, the post holder will carry out technical surveys, specify and manage repair and remedial works, and oversee contractor performance to ensure value for money and quality outcomes. With a strong focus on compliance, property standards, and resident wellbeing, the role supports the delivery of safe, healthy homes by addressing disrepair, damp and mould, and Fitness for Human Habitation requirements. This is an excellent opportunity for a skilled surveying professional who is passionate about improving homes, delivering excellent customer service, and making a positive difference to residents' lives. *A full UK driving licence with access to a vehicle and business insurance is required Specifically, in the role you will: Technically survey repairs work for property services, diagnosing property needs and confirming the actions required by providing detailed work specifications or using Schedule of rates. Ensure robust inspections and works are carried out to mitigate the 29 hazards under the Housing Health and Safety Rating System (HHSRS), with a focus on damp, mould, and structural integrity Undertake building site inspections working at height, using ladders and/or scaffold and gain access in to confined spaces. Undertake pre-inspections, post-inspections, emergency inspections, pre-transfer inspections, mutual exchange inspections on site to all Hedyn properties and within agreed timescales. Order works and associated resources following inspection, liaising with all stakeholders and contractors on timescales for completion prior to issuing orders. Effectively manage risk, identify, and report any issues/breeches in relation to health & safety and to actively promote a safe working environment for all. Work proactively to minimise complaints in the first instance. Ensure complaints are responded to & resolved within agreed timescales, working closely with contractors to stop complaints escalating. Feed into lessons learned to help shape and improve the future service delivery to customers based upon their feedback. Keep clear, complete, and accurate records on all projects and provide regular reports on progress. Ensure Financial Standing Orders are always followed, manage budget within target and demonstrate value for money. Support and ensure key performance targets are met for the service area by working closely with customers, contractors, and internal stakeholders. Ensuring all relevant statutory regulations are adhered to across the project including but not limited to CDM Regulations, Planning and Building Regulations Party Wall Act, Control of Asbestos at Work Regulations, etc. Contribute to the development of the investment programme, ensuring all remedial works align with the organisation's wider assets and sustainability objectives. Deliver contract management for remedial works and work with the Investment team to align, where possible within Hedyn's Investment programme, to deliver value for money and efficiency. Assist the Head of Asset Investment Manager to deliver Hedyn's Corporate Strategy and assist in the development and implementation of procedures. Developing a network of collaborative, productive and effective working relationships with colleagues across the association, to ensure a one team approach is taken to service delivery. Effectively communicate with customers, private occupants and leaseholders and other stakeholders, ensuring all complaints and queries are dealt with in accordance with Hedyn policy. Perform any other duties as directed by your Line Manager in furtherance of the organization and individual objectives and policies. To always work in a safe and appropriate manner to meet the duties and responsibilities within the Health and Safety policies and procedures of the association. (Your Hedyn, our comprehensive benefits package: That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential. Join us to help shape it. Enhanced Pension Scheme: We offer an attractive pension scheme with generous employer contributions of up to 12%. Enhanced Annual Leave: You'll start on 25 days annual leave (+ Bank Holidays) which would increase gradually to 30 days following 3 years' service. SMART Working (dependent on role): You're trusted to manage your time to work in a way that meets the needs of our customers, colleagues and communities. Health and Wellbeing: We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption. Flexible Benefits We have a flexible benefits package that allows colleagues to spend £625 towards the benefits that suit them. There is a wide range of benefits available to choose from including Private Medical Insurance, Health Cash Plan, the option to have your professional memberships paid for, and Electric Vehicles. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.
Locations
ME Surveyor in Isle of Wight, Newport employer: Hedyn
Hedyn is an exceptional employer that prioritises the well-being and development of its employees, offering a comprehensive benefits package including an enhanced pension scheme and generous annual leave. With a flexible work culture that promotes SMART working, team collaboration, and continuous improvement, you will have the opportunity to make a meaningful impact on the community while advancing your career in a supportive environment.
