Vacancy: Income Recovery Specialist Closing date: Thursday 22 October Shortlisting: Friday 23 October Interview date: Tuesday 27 October (if unavailable on this date, please let us know in advance) Salary: £37,850.44 Location: SMART working / Patch-based with attendance across all areas of Hedyn's operation About the vacancy: Join Hedyn and make a real difference to customers' lives while helping them sustain their homes. As an Income Recovery Specialist, you'll manage a portfolio of rent accounts, providing proactive support, financial guidance, and tailored repayment solutions to help prevent arrears and reduce the need for enforcement action. Working closely with residents, colleagues, and external partners, you'll balance strong income recovery performance with a compassionate, customer-focused approach. This is a varied hybrid role combining home, community, and office-based working across our operating areas. Ideal for candidates with experience in income recovery, housing management, debt collection, customer service, or financial inclusion who enjoy building relationships, solving problems, and making a positive impact in their communities. *A full UK driving licence is essential for this role Specifically, in the role you will: Income Recovery
Income Recovery Specialist employer: Hedyn
Hedyn is an exceptional employer that prioritises the well-being and development of its employees, offering a comprehensive benefits package including an enhanced pension scheme and generous annual leave. With a flexible work culture that promotes SMART working, team collaboration, and continuous improvement, you will have the opportunity to make a meaningful impact on the community while advancing your career in a supportive environment.
