Asset Data & Systems Manager

We're looking for an experienced Asset Data and Systems Manager to lead and develop our asset data and systems function. This key role ensures the accuracy, integrity and effective use of asset data to support regulatory compliance, strategic decision-making and long-term asset planning. You'll manage a specialist data team, act as system owner for asset management systems, and provide clear insight and reporting to support investment planning, compliance (including WHQS 2023 and FFHH) and organisational performance. This is an excellent opportunity for a strong leader with a passion for high-quality data and continuous improvement in a regulated housing environment.

Specifically, in the role you will:

• Strategic Data & Systems Leadership
  • Lead and manage all asset data and systems processes, ensuring they support effective asset management, compliance, planning and reporting.
  • Develop and maintain data standards, structures, validation rules and quality frameworks.
  • Ensure asset systems are configured, maintained and optimised to meet organisational and regulatory requirements.
  • Lead continuous improvement of asset data processes and digital solutions, ensuring alignment with wider organisational systems.
• Team Leadership & Workforce Development
  • Provide leadership, coaching and development to: Asset Data & Systems Analysts (x2), Asset Data Technicians (x2), Asset Data Assistants (x2).
  • Set clear expectations for quality, accuracy, productivity and compliance.
  • Ensure consistent working practices, strong technical capability and a culture of data stewardship across the team.
• Data Quality, Validation & Assurance
  • Ensure asset data is accurate, complete, validated and audit-ready at all times.
  • Oversee data cleansing, reconciliation, error resolution and quality assurance activities.
  • Ensure regulatory and internal evidence requirements are met, including WHQS 2023, FFHH and Welsh Government reporting.
  • Lead internal audit preparation and manage external audit data requests.
• System Ownership & Governance
  • Act as system lead/owner for asset management systems (e.g., Keystone, Apex, or equivalent).
  • Ensure system security, permissions, configurations and workflows support operational and strategic needs.
  • Work with IT/digital teams to deliver upgrades, integrations, testing and system improvements.
  • Ensure robust documentation, change control and governance.
• Reporting, Insight & Analysis
  • Lead the production of asset reports, dashboards, KPI packs, statutory reports and board/executive information.
  • Ensure data supports strategic planning, capital programme development and investment modelling.
  • Provide insight on data trends, stock profiles, component lifecycles, risk indicators and compliance gaps.
• Cross-Team Collaboration & Delivery
  • Work closely with Asset Strategy, M&E, Property Safety, Repairs & Voids, Development and Finance teams.
  • Ensure data is aligned and shared appropriately across service areas.
  • Support capital planning, decarbonisation programmes, survey coordination and compliance activities.
  • Act as key interface between operational teams, digital/IT providers and senior colleagues.
• Regulatory & Policy Compliance
  • Ensure compliance with landlord data obligations under: WHQS 2023 evidence requirements, Renting Homes (Wales) Act and FFHH, Welsh Government statistical returns, Audit Wales data standards.
  • Ensure appropriate evidence, documentation and audit trails support regulatory inspection.
• Other Requirements
  • Represent the asset data function at operational and strategic meetings.
  • Make decisions within delegated authority and escalate risks appropriately.
  • Always act professionally and in alignment with Hedyn's values.

Application Process: We require an application form to be completed for every role. We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application.

Your Hedyn, our comprehensive benefits package: We believe Hedyn is a great place to work and it's important to us that our people feel the same way. As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.

Enhanced Pension Scheme: We offer an attractive pension scheme with generous employer contributions of up to 12%. You are able to determine the level of contributions that is right for you.

Enhanced Annual Leave: You'll start on 25 days annual leave (+ Bank Holidays) which would increase gradually to 30 days following 3 years' service.

SMART Working (dependent on role): You're trusted to manage your time to work in a way that meets the needs of our customers, colleagues and communities. At Hedyn, we believe that 'work is something you do rather than somewhere you go.'

Health and Wellbeing: We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption.

Flexible Benefits: We have a flexible benefits package that allows colleagues to spend £625 towards the benefits that suit them. There is a wide range of benefits available to choose from including Private Medical Insurance, Health Cash Plan, the option to have your professional memberships paid for, and Electric Vehicles.

Development: We offer many professional and personal development options such as sponsored study opportunities and career progression and development. We want you to be at your very best.

Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.