At a Glance
- Tasks: Support Partner Brokers with Acturis software, training, and consultancy to enhance their efficiency.
- Company: Join Hedron Network, a dynamic company focused on innovative IT solutions in the insurance sector.
- Benefits: Negotiable salary, hybrid working, and opportunities for professional growth.
- Other info: Enjoy a role that involves travel and fosters strong relationships within the industry.
- Why this job: Make a real difference by helping brokers optimise their processes and overcome challenges.
- Qualifications: Experience with insurance software and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Location: London (hybrid working available)
Salary: Negotiable
Job purpose: To develop a close working relationship with our Partner Brokers, providing training and software consultancy and support on the Acturis platform and other IT solutions which Hedron Network deliver, to liaise with Hedron departments and Partner Brokers to resolve issues alongside promoting other services offered by Hedron Network. With a detailed knowledge of the insurance software solution, System Consultants should be able to help Partner Brokers gain greater efficiency and more effective internal processes, and overcome any platform issues and challenges encountered. This role will involve extensive travelling therefore a full UK driving licence is essential.
Key Accountabilities:
- Implementation and installation of the Acturis system for Partner Brokers
- Training on Acturis Hedron Network IT solutions
- Act as primary contact point for resolving broking and accounting issues
- Generate ideas and identify solutions that will help the Partner Brokers gain greater efficiency in their business and on their Acturis system
- Contribute to Hedron Network partner communications as required
- All processes and activities to be undertaken in a compliant manner in respect of TCF and other regulatory requirements
- Advise the Partner Brokers of new developments through visits and frequent communication
- Deliver good customer service by responding swiftly to queries and concerns from Partner Brokers
- Maintain a detailed knowledge of system developments
- Create and update bespoke document and report templates for the Partner Broker
- Run system reports and build bespoke reports as and when required
- Deliver training to new and existing Partner Brokers
- Promote services offered by Hedron Network where appropriate
- Deliver on personal annual objectives to a consistently high standard
- Whilst working independently and as part of the systems consultancy team review, update, identify and address opportunities for excellence/growth inline with Team objectives
- Go lives completed on time and to the satisfaction of the Partner Broker
- Projects delivered on time and to the satisfaction of the Partner Broker
- Cultivate and maintain consistently strong relationships with Partner Brokers, teammates and service providers
Acturis Systems Consultant employer: Hedron Network
Hedron Network is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With hybrid working options and a focus on employee growth, we provide comprehensive training and support for our Acturis Systems Consultants, ensuring they develop strong relationships with Partner Brokers while enhancing their professional skills. Our commitment to employee well-being and career advancement makes Hedron Network a rewarding place to build a meaningful career in the insurance technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Acturis Systems Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more people you know, the better your chances of landing that Acturis Systems Consultant role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with someone from Hedron Network or a Partner Broker, make sure to highlight your knowledge of the Acturis platform. Share examples of how you've helped others improve their processes – it’ll show you’re the right fit for the job.
✨Tip Number 3
Prepare for those interviews! Research common questions for consultancy roles and think about how your experience aligns with what they’re looking for. Practice your answers, but keep it natural – we want to see the real you shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Hedron Network. Let’s get you that interview!
We think you need these skills to ace Acturis Systems Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Acturis Systems Consultant role. Highlight your experience with insurance software and any relevant training or consultancy roles you've had. We want to see how you can bring value to our Partner Brokers!
Showcase Your Skills:In your cover letter, showcase your skills in problem-solving and communication. Mention specific examples where you've helped clients overcome challenges, as this aligns perfectly with what we do at StudySmarter and Hedron Network.
Be Personable:We love a friendly approach! When writing your application, let your personality shine through. Show us that you can build strong relationships with Partner Brokers and that you're passionate about delivering excellent customer service.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Hedron Network
✨Know Your Acturis Inside Out
Make sure you have a solid understanding of the Acturis platform and its functionalities. Brush up on common issues that Partner Brokers face and think about how you can help them overcome these challenges. This will show your potential employer that you're not just familiar with the software, but that you can also provide valuable solutions.
✨Showcase Your Training Skills
Since training is a key part of this role, prepare to discuss your previous experiences in delivering training sessions. Think of specific examples where you successfully trained others on software or processes. Be ready to demonstrate your ability to communicate complex information clearly and effectively.
✨Emphasise Relationship Building
This role requires strong relationships with Partner Brokers, so be prepared to talk about how you've built and maintained professional relationships in the past. Share examples of how you’ve resolved conflicts or provided exceptional customer service, as this will highlight your interpersonal skills.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific scenarios involving broking and accounting issues. Think through some potential problems that might arise and how you would approach solving them. This will demonstrate your critical thinking skills and your proactive approach to challenges.