Fine Wine and Spirits Customer Service Advisor in London
Fine Wine and Spirits Customer Service Advisor

Fine Wine and Spirits Customer Service Advisor in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service for fine wines and spirits, assisting with ecommerce growth.
  • Company: Award-winning retailer located in the vibrant heart of Mayfair.
  • Benefits: Competitive pay, flexible hours, and a chance to work with luxury products.
  • Why this job: Join a passionate team and elevate your customer service skills in a unique industry.
  • Qualifications: Strong communication skills and a passion for fine wines and spirits.
  • Other info: Exciting opportunity for career growth in a dynamic retail environment.

The predicted salary is between 30000 - 42000 £ per year.

Hedonism Wines is a ground-breaking, award-winning fine wine and spirits retailer situated in the heart of Mayfair. We are looking for a Fine Wine and Spirits Customer Service Advisor to join our exceptional team and help deliver an outstanding level of first-class service.

This is a new role that we have created to assist in the growth of our ecommerce operation and expansion of the business.

Fine Wine and Spirits Customer Service Advisor in London employer: Hedonism

Hedonism Wines is an exceptional employer that prides itself on fostering a vibrant and inclusive work culture in the heart of Mayfair. With a commitment to employee growth, we offer extensive training and development opportunities, ensuring our team members thrive in their roles while enjoying the unique advantage of working in a prestigious location known for its luxury and sophistication. Join us to be part of a pioneering team dedicated to delivering first-class service in the fine wine and spirits industry.
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Contact Detail:

Hedonism Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Fine Wine and Spirits Customer Service Advisor in London

✨Tip Number 1

Get to know the company inside out! Research Hedonism Wines, their values, and their products. This way, when you chat with them, you can show off your passion for fine wine and spirits, making you stand out as a candidate.

✨Tip Number 2

Practice your customer service skills! Think about how you would handle different scenarios that might come up in the role. We all know that great service is key in this industry, so be ready to demonstrate your expertise during interviews.

✨Tip Number 3

Network like a pro! Connect with people in the wine and spirits industry on LinkedIn or attend local events. You never know who might have a lead or insight into the role at Hedonism Wines.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hedonism Wines team. Let’s get you that dream job!

We think you need these skills to ace Fine Wine and Spirits Customer Service Advisor in London

Customer Service Skills
Ecommerce Knowledge
Communication Skills
Sales Skills
Product Knowledge (Fine Wine and Spirits)
Problem-Solving Skills
Attention to Detail
Teamwork
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Fine Wines and Spirits: When writing your application, let us see your enthusiasm for fine wines and spirits. Share any relevant experiences or knowledge you have that can help us understand why you're the perfect fit for this role.

Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Fine Wine and Spirits Customer Service Advisor position. Highlight your customer service skills and how they align with our commitment to first-class service.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’d be a great addition to our team.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our growing ecommerce operation.

How to prepare for a job interview at Hedonism

✨Know Your Wines and Spirits

Brush up on your knowledge of fine wines and spirits before the interview. Familiarise yourself with different types, regions, and tasting notes. This will not only impress the interviewers but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to deliver first-class service, which is crucial for this role.

✨Research Hedonism Wines

Take some time to learn about Hedonism Wines, their values, and what sets them apart in the industry. Understanding their ecommerce operation and recent developments will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Ask Thoughtful Questions

Prepare a few insightful questions to ask at the end of the interview. This could be about their expansion plans, the team culture, or how they measure success in customer service. Asking questions shows your enthusiasm and helps you determine if the company is the right fit for you.

Fine Wine and Spirits Customer Service Advisor in London
Hedonism
Location: London
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  • Fine Wine and Spirits Customer Service Advisor in London

    London
    Full-Time
    30000 - 42000 £ / year (est.)
  • H

    Hedonism

    50-100
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