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For Companies At a Glance
- Tasks: Guide customers through their MINI journey, from enquiry to delivery.
- Company: Join Hedin Automotive, a vibrant BMW & MINI franchise with a passion for excellence.
- Benefits: Competitive salary, company car, and a focus on work-life balance.
- Why this job: Be part of an exciting brand and create standout buying experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great opportunities for personal development and training.
The predicted salary is between 24000 - 36000 £ per year.
Hedin Automotive is looking for an enthusiastic MINI Sales Expert to join its sales team. If you have a passion for MINI and want to create standout buying experiences, then this is a great opportunity to develop your career with one of the world’s most exciting and vibrant brands in the automotive industry.
YOUR ROLE
As a MINI Sales Expert, you'll be at the heart of the customer journey, seamlessly blending online and offline experiences to ensure every customer finds their perfect MINI. From responding to enquiries and welcoming guests to showcasing the latest MINI models and technology, you'll guide the customer through every step of the entire sales process—from enquiry and test drive to finance options, accessories, and delivery.
Responsibilities
- Provide expert advice across the full range of MINI models, including electric vehicles (EVs).
- Assess customer needs and achieve sales targets.
- Assist customers with vehicle configuration, financing options, and trade-in valuations.
- Manage the timely and precise processing of sales contracts, vehicle orders, and financing details.
- Ensure every customer enjoys a thorough handover, including a full video walkthrough before collection.
YOUR PROFILE
- Strong communication, influencing, and negotiation skills to close sales.
- Enjoy following processes, handling administration, and working under pressure.
- Well-organised with excellent diary management and timely follow-ups.
- Skilled at building rapport, earning trust, and resolving conflicts calmly.
- Enthusiastic about customer service, professional, and well-presented.
- Proven sales experience in the automotive industry preferred.
About Us
Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. As part of Hedin Mobility Group, one of the world’s leading private automotive retail and aftermarket services providers, we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers.
Salary and Hours
Basic salary of £23,000 with a competitive OTE of £30,000 + Company Car. Working hours are Monday to Friday and every Saturday (with a day off during the week). Closed on Sundays for a better work-life balance.
Benefits
Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. Why not view our benefits and see what our employees love about working at Hedin Automotive by visiting our Careers page.
Click apply today and take the first step towards a rewarding career in the automotive industry.
MINI Sales Expert employer: Hedin Automotive Oy
Contact Detail:
Hedin Automotive Oy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MINI Sales Expert
✨Tip Number 1
Get to know the MINI brand inside out! Familiarise yourself with the latest models, features, and technology. This way, when you chat with potential employers, you can show off your passion and expertise, making you stand out as a candidate.
✨Tip Number 2
Practice your communication skills! Role-play common sales scenarios with friends or family. The better you can articulate your thoughts and handle objections, the more confident you'll be during interviews and discussions with hiring managers.
✨Tip Number 3
Network like a pro! Attend automotive events, join online forums, and connect with industry professionals on LinkedIn. Building relationships can lead to job opportunities that aren’t even advertised yet, so don’t miss out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Hedin Automotive and becoming part of our fantastic team.
We think you need these skills to ace MINI Sales Expert
Some tips for your application 🫡
Show Your Passion for MINI: When writing your application, let your enthusiasm for the MINI brand shine through. Share any personal experiences or stories that highlight your love for MINI and how it aligns with the role of a MINI Sales Expert.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background fits perfectly with what we're looking for in a MINI Sales Expert.
Highlight Your Sales Experience: Since proven sales experience is preferred, be sure to detail your previous roles in the automotive industry or any relevant sales positions. Use numbers and examples to demonstrate how you’ve successfully closed deals and met targets.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain professionalism in your written application. Use a friendly tone but ensure your language is clear and concise, reflecting the excellent customer service we pride ourselves on at Hedin Automotive.
How to prepare for a job interview at Hedin Automotive Oy
✨Know Your MINI Inside Out
Make sure you’re well-versed in the full range of MINI models, especially the latest tech and electric vehicles. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully built rapport with customers in the past. Highlight your ability to handle enquiries and resolve conflicts calmly, as these skills are crucial for a MINI Sales Expert.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and follow up with customers. Mention any tools or methods you use to stay organised, as this role requires excellent diary management and timely processing of sales contracts.
✨Practice Your Sales Pitch
Think about how you would guide a customer through the sales process, from enquiry to delivery. Practising your pitch can help you feel more confident and articulate during the interview, showcasing your influencing and negotiation skills.
